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Herb Gordon Nissan

Silver Spring, MD

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1,061 Reviews

3131 Automobile Blvd

Silver Spring, MD

20904

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1,061 Reviews of Herb Gordon Nissan

December 02, 2017

Ask for Bruce I have been with Nissan for roughly 6 years, working on years 7-9 now. I love every Nissan I have driven. Although, I think my new Rogue is my favorit More

by Alexis Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Kim
Dec 03, 2017 -

Herb Gordon Nissan responded

Alexis, we are so pleased you enjoyed your visit to Herb Gordon Nissan! We are glad Bruce goes above and beyond for you! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2017

Experience with Chase I called into Herb Gordon regarding gettinf my brakes fixed. Chase told me to come on in and overextended himself to me. This is the best customer ser More

by tatyana t miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase King, Grant King
Dec 03, 2017 -

Herb Gordon Nissan responded

Hi Tatyana, thank you for taking the time to leave a review for us at Herb Gordon Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2017

Nissan service Went to Herb Gordon Nissan to buy 3 tires for my Altima. Lynn said it could take 3 hours to mount balance and align the tires. She offered a loaner th More

by Hjbcpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz
Jan 02, 2018 -

Herb Gordon Nissan responded

Good afternoon! Thank you so much for your kind comments. Herb Gordon Nissan is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

November 30, 2017

Really great all around! From my experience with sales & management staff over the last 7 years down to the service folks I have thoroughly enjoyed working with Herb Gordon Ni More

by Erin A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe (mechanic), Lynn Fritz, Greg Corbutt, Jacob Burns, Marcus Hawkins, Chase King, Grant King
Feb 09, 2018 -

Herb Gordon Nissan responded

Thanks for the positive feedback Erin! It was our pleasure servicing your Nissan and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Herb Gordon Nissan would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

November 30, 2017

Service when I dropped off my car I was attended immediately. The staff was very friendly, my car was done by the time they said it would be More

by Yherna33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase King
Feb 09, 2018 -

Herb Gordon Nissan responded

Hi . We are glad to hear that you were happy with Chase King's service - that kind of feedback can go a long way. Herb Gordon Nissan appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Herb Gordon Nissan.

November 30, 2017

Excellent sales and service for me since 1995 Between Jim Porter and Lynn Fritz, I have always been treated with great respect, courtesy and professionalism. When I am ready for a new Altima - al More

by schwelm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz, Jim Porter
Feb 09, 2018 -

Herb Gordon Nissan responded

Thanks for the positive feedback! It was our pleasure servicing your Nissan and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Herb Gordon Nissan would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

November 29, 2017

Excellent Service Once Again I cannot say enough good things about the exceptional customer care we received from Herb Gordon Nissan during the purchase of our new Nissan Maxima. More

by happymedium27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Corbutt, Renda Reed, Jon Yune
Feb 12, 2018 -

Herb Gordon Nissan responded

Hi - Herb Gordon Nissan would like to congratulate you on your new Nissan Maxima! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Nissan as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

November 28, 2017

Great experience! I recently renewed my lease at Herb Gordon Nissan in Silver Spring, MD. I have been working with this dealership for over 10 years and they continue t More

by Lauren Altobelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Kim
Feb 14, 2018 -

Herb Gordon Nissan responded

Lauren - Thank you for your encouraging review of Herb Gordon Nissan. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Herb Gordon Nissan.

November 26, 2017

Top Notch Dealership When I go to service my Maxima, Chase is my guy that takes care of my car and informs me of what I need done to it. He exemplifies how customer servic More

by Mateo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase is the man!
Feb 17, 2018 -

Herb Gordon Nissan responded

Thanks for the positive feedback Mateo! It was our pleasure servicing your Nissan and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Herb Gordon Nissan would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

November 26, 2017

Best service repair shop!!! All of the folk that work in the service department are great and friendly. Chase, Grant, and Lynn are the very best to work with!!! More

by Lane1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant
Feb 17, 2018 -

Herb Gordon Nissan responded

Good afternoon Lane! Thank you so much for your kind comments. Herb Gordon Nissan is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Lane for the highly praised review.

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