
Herb Gordon Nissan
Silver Spring, MD

1,061 Reviews of Herb Gordon Nissan
Ask for Bruce I have been with Nissan for roughly 6 years, working on years 7-9 now. I love every Nissan I have driven. Although, I think my new Rogue is my favorit I have been with Nissan for roughly 6 years, working on years 7-9 now. I love every Nissan I have driven. Although, I think my new Rogue is my favorite so far! Bruce Kim has always helped me find the perfect vehicle for mine and my family's needs. He is extremely quick in responding via messages or email. Always helps point you in the best possible direction. I cannot recommend him any higher than I already do. He is amazing. If your looking for to buy or lease, go to Herb Gordon Nissan and ask to speak with Bruce Kim, you'll thank me later! More
Experience with Chase I called into Herb Gordon regarding gettinf my brakes fixed. Chase told me to come on in and overextended himself to me. This is the best customer ser I called into Herb Gordon regarding gettinf my brakes fixed. Chase told me to come on in and overextended himself to me. This is the best customer service I receiced from a Nissan dealership so far. I will be returning when my car needs to be serviced. More
Nissan service Went to Herb Gordon Nissan to buy 3 tires for my Altima. Lynn said it could take 3 hours to mount balance and align the tires. She offered a loaner th Went to Herb Gordon Nissan to buy 3 tires for my Altima. Lynn said it could take 3 hours to mount balance and align the tires. She offered a loaner through Enterprise which I took. Lynn called when it was ready and I returned the loaner and picked up my clean, washed car. More
Really great all around! From my experience with sales & management staff over the last 7 years down to the service folks I have thoroughly enjoyed working with Herb Gordon Ni From my experience with sales & management staff over the last 7 years down to the service folks I have thoroughly enjoyed working with Herb Gordon Nissan. Joe the mechanic in service has been particularly lovely to work with. I am only sad the Murano convertible was discontinued or I would still be a client for another 7+ years! More
Service when I dropped off my car I was attended immediately. The staff was very friendly, my car was done by the time they said it would be when I dropped off my car I was attended immediately. The staff was very friendly, my car was done by the time they said it would be More
Excellent sales and service for me since 1995 Between Jim Porter and Lynn Fritz, I have always been treated with great respect, courtesy and professionalism. When I am ready for a new Altima - al Between Jim Porter and Lynn Fritz, I have always been treated with great respect, courtesy and professionalism. When I am ready for a new Altima - all I have to do is let Jim know and Lynn is right there to take care of the service needs. I have been coming to this same dealership since my very first Altima in 1995. For Service, Lynn is direct, professional and explains what needs to be done and what her team is going to do. She summarizes for me immediately before I pay the bill. She knows me and my driving habits - "more months than mileage" and makes the right decisions on what has to be done. It's good to know that there are good people you can trust, especially since all I know about cars involves driving them. More
Excellent Service Once Again I cannot say enough good things about the exceptional customer care we received from Herb Gordon Nissan during the purchase of our new Nissan Maxima. I cannot say enough good things about the exceptional customer care we received from Herb Gordon Nissan during the purchase of our new Nissan Maxima. Everyone we dealt with was professional, personable and went out of their way to make sure our car-buying experience was absolutely painless, and completely satisfying. Jon Yune was our salesman and he couldn’t have been more accommodating and helpful. Yes, he wanted to sell us a car, but he wanted to sell us the car that we wanted and would be most happy with. He never once engaged in any hard-sell tactics — instead he got answers for every one of our questions, was flexible with his time, and even personally delivered new the car to our house after it was finished being detailed. Jon’s manager Greg Corbutt also went out of his way to extend the utmost professional and personal care to us and make sure the transaction went smoothly. Finally, our finance officer Renda Reed was the epitome of efficiency. She processed our paperwork with lightning-quick speed because she knew we had certain time constraints we couldn’t work around. We have purchased a number of cars from Herb Gordon Nissan over the years, and every time we do the experience is fantastic. If you are looking to buy a new car—especially a new Nissan—look no further than the amazing team at Herb Gordon Nissan. You will not be disappointed by the experience and you will love your new car. More
Great experience! I recently renewed my lease at Herb Gordon Nissan in Silver Spring, MD. I have been working with this dealership for over 10 years and they continue t I recently renewed my lease at Herb Gordon Nissan in Silver Spring, MD. I have been working with this dealership for over 10 years and they continue to exceed my expectations! My experience renewing my lease was quick and easy! I worked with Bruce Kim who was incredibly knowledgeable, personable and organized. Bruce was always prepared for my appointments and ensured that all my questions were answered prior to moving forward with the lease contract. I would highly recommend him! In addition to the wonderful sales staff, the service department is excellent as well! My husband and I will continue to use Herb Gordon Nissan for all our automobile needs for years to come! More
Top Notch Dealership When I go to service my Maxima, Chase is my guy that takes care of my car and informs me of what I need done to it. He exemplifies how customer servic When I go to service my Maxima, Chase is my guy that takes care of my car and informs me of what I need done to it. He exemplifies how customer service should be and I'm sure he is a valued team member at the dealership. More
Best service repair shop!!! All of the folk that work in the service department are great and friendly. Chase, Grant, and Lynn are the very best to work with!!! All of the folk that work in the service department are great and friendly. Chase, Grant, and Lynn are the very best to work with!!! More