Herb Jones Chevrolet Inc

Great I loved working Herb Jones all the employees are very friendly and helpful. They made my purchase very easy with no pressure. Will definitely return f I loved working Herb Jones all the employees are very friendly and helpful. They made my purchase very easy with no pressure. Will definitely return for any purchases in the future! More

Good People They were very friendly and always ready to help out in any way they can.The salesman kept in contact making sure I was still satisfied with my purcha They were very friendly and always ready to help out in any way they can.The salesman kept in contact making sure I was still satisfied with my purchase and also asked if I had any questions. More

Poor worst service Our company bought a heavy duty truck from them , worst mistake ever, service is worst then awful, I talked to my brotherlaw (master mechanic) he told Our company bought a heavy duty truck from them , worst mistake ever, service is worst then awful, I talked to my brotherlaw (master mechanic) he told me a place in louisville where he has work at to take it. I took it there no questions fixed quike with out the attitude that herb jones gave me and it was fixed right the first time.I try to keep business local but I will never ever be at herb jones , place is a joke, if you do go there make sure you keep all and I meen all receipts , so they will not dispute you being there.Very sad for hardin county More

never again This dealership diagnosed my car February 2014. The car was still under warranty. GM approved the fix and they ordered the parts. Parts got there Marc This dealership diagnosed my car February 2014. The car was still under warranty. GM approved the fix and they ordered the parts. Parts got there March 2014. I then spent 9 months fighting them to get it scheduled to have the repair work done. November 2014 came around and I got an appointment and promptly dropped the car off. The car sat untouched for a solid month. I got nothing but excuses from them and blown off further. Fed up I went to pick the car up onto to have a service writer vandalize the car by ripping bulbs from lighting. Another service writer was kind enough to fix it. Never again will they see my car! More

If you are a female, stay away from this place. Not only is it a very old and nasty building, it seems like an all male locker room. They were not friendly and I would recommend driving somewhere else to b is it a very old and nasty building, it seems like an all male locker room. They were not friendly and I would recommend driving somewhere else to buy a new Chevy. There are dealerships that act excited to meet you and try hard to earn your business. More

Came to dealership after conversation with salesman at my workplace. Had my car appraised for $500. Went to Carmax, $2600 trade-in appraisale, bought my new car from Carmax. Herb Jones "Best place To Trade" workplace. Had my car appraised for $500. Went to Carmax, $2600 trade-in appraisale, bought my new car from Carmax. Herb Jones "Best place To Trade" or best place to get screwed? Dont hold it against the salesman, he was great to deal with. Higher ups, you be the judge. More

My car was totaled at the end of February. My husband and I visited Herb Jones Chevrolet to look at an Equinox. Mr. Williams was our salesman. He was very courteous and took time to let us know about th and I visited Herb Jones Chevrolet to look at an Equinox. Mr. Williams was our salesman. He was very courteous and took time to let us know about the vehicle. He answered all of our questions and we did not feel pressured to purchase the car. We test drove the Equinox and loved it. Mr. Williams made the process very easy and stress free. He did a great job for us! More

I recently visited Herb jones looking for a used car due to circumstances the previous cars I had looked at I could no longer afford. Chris Williams helped me every step of the way I shared with him my circ to circumstances the previous cars I had looked at I could no longer afford. Chris Williams helped me every step of the way I shared with him my circumstances and he happily began to find a car that was better suited for my new price range. I appreciated the fact that he tried to find a car that was both in my comfort, taste and price. I understand tho the last say in finances is the store itself decesion and not that of his he none the less graciously took time out of his day to search for a car I could afford. If ever asked id highly recommend Chris Williams to my family, friends, andco workers simply because of his patience, understating and overall delightful experience I had working with him. More

Chris Williams used nasty foul degrading language and I over-heard him tell another salesman that i better buy the more expensive SUV because he didn't have time to be wasting it with me. Last week my car over-heard him tell another salesman that i better buy the more expensive SUV because he didn't have time to be wasting it with me. Last week my car was totaled so I just received my tax refund and was going to buy a car for around $14,000. Chris Williams was the worst car salesman I have ever met. He kept showing me vehicles between $19,000 - $27,000 even though I repeatedly told him that I could only spend $14,000. I was finally going to purchase a vehicle between $16,500 - $19,000 when I over-heard his foul language and I left. When I told him he probably shouldn't be selling cars, he cussed at me and then his exact words were "I run this mother!". I am very well known and a community leader and I will make sure everyone I know never goes to this dealership. Chris Williams is a nasty human being. More

My husband and I have bought dozens of new cars over the past 30 years...mostly Pontiacs. Since 2006, we have been driving Hondas as the Pontiacs of that time period were not to our liking. I reluctantly past 30 years...mostly Pontiacs. Since 2006, we have been driving Hondas as the Pontiacs of that time period were not to our liking. I reluctantly pulled into the local GM dealership...Her Jones in Elizabethtown, Ky. and drove a 2011 Buick Regal. We purchased it on the spot. The staff was friendly, knowledgeable and helpful. There was no high pressure sales pitch. They helped us find financing at the lowest interest rate and I returned the next day to get a tutorial on how to use the OnStar feature, as well as other technology with which I am not familiar. My husband and I are not easy to please but both of us left there feeling like we got a great deal and a beautiful car. More