Heritage Cadillac

Fran (sales) was knowledgebale and extremey respectful of our bust schedule. She took care of everythin possible before we arrived so our time at the dealer when wepicked up the truck was minimal. The busi our bust schedule. She took care of everythin possible before we arrived so our time at the dealer when wepicked up the truck was minimal. The busines manager was also VERY accurate and efficient and did nit pressure us into something we did not want. Very impressed witht he entir operation. More

We decided on the lease program for the new Cadillac CTS, and our sale associate, Ray "Charles" Gandurski was wonderful to work with he answered all of our questions regarding the lease inclusives such as se and our sale associate, Ray "Charles" Gandurski was wonderful to work with he answered all of our questions regarding the lease inclusives such as service, operation, etc. The hospitality of the entire dealership was great. We couldn’t be happier with our decision. We’ll definitely be considering Heritage on our next purchase. Thank You! More

An excellent rating was earned by Heritage Cadillac the 1st day I called. I spoke to Fran and she blew me away with her professionalism, knowledge and personality. I got all my questions answered and was c 1st day I called. I spoke to Fran and she blew me away with her professionalism, knowledge and personality. I got all my questions answered and was convinced that Heritage was where I would do business. I am SOOOO happy with my purchase! I absolutely love driving my vehicle. I have gotten many compliments on it. I was well taken care of dealing with Fran. I would refer any and everyone to give Heritage Cadillac a call. Outstanding customer service experience. More

This dealer was extremely accommodating. The sales consultant (Mr. Ghali Bazzi) had complete knowledge of the vehicle we purchased. He arranged for several test drives and used each as an opportunity consultant (Mr. Ghali Bazzi) had complete knowledge of the vehicle we purchased. He arranged for several test drives and used each as an opportunity to explain the many features of the Cadillac CTS-V that we purchased. We contacted 6 dealers for quotes and Heritage was the best and most responsive. Our original contact (Larry Acker) stayed involved in the process and responded within minutes to every inquiry. This is a "No Pressure" dealership. Anyone looking for a Cadillac in the Chicagoland area MUST include them in the search. It was the best buying experience ever. I have purchased over 50 new cars. I asked the dealer if there were sites that would allow me to give them the praise that they were due. More

I have bought three cadillac at Heritage Cadillac. The first two were used and the last one was new 2010 srx. I would refer this dealership to anyone there was never any pressure to buy. Fran Scepanovich first two were used and the last one was new 2010 srx. I would refer this dealership to anyone there was never any pressure to buy. Fran Scepanovich has always been very professional and friendly. The service department visits have been outstanding. More

I am thrilled to be the proud owner of a 2011 red CTS Cadillac. This car rides like a dream and has all of the special features I need as a Realtor. The OnStar address locater is a huge help. I also l Cadillac. This car rides like a dream and has all of the special features I need as a Realtor. The OnStar address locater is a huge help. I also love the back-up mirror,such an important safety feature. We have been loyal Cadillac owners for years. That is because of the service we receive at Heritage Cadillac in Lombard. General Manager Bob Willems runs a wonderful and successful business. Everyone there is courteous, competent and friendly. Our salesman, Tim LaMire always goes the EXTRA MILE, even loaning us his own car when necessary. Mike Anton always puts a sharp pencil to the financials and makes them easy to understand. And I can't leave out Connie Gallagher who is always there to cheer us on with our new purchases. I think it says a lot that we think of these people as our friends. We appreciate the value we have in our Cadillac and the service that we have come to know as members of the Cadillac family at Heritage. More

I have been dealing with Fran Scepanovich for over 15 years, I would never buy a car from anyone else, Very patient, professionial, and always very helpful. She is defitinetly an assset to your dea years, I would never buy a car from anyone else, Very patient, professionial, and always very helpful. She is defitinetly an assset to your dealership. Service to my cars have also been excellent Thanks to Fran for all her help. More

Fran was very helpful in every way. I have always dealt with Heritage and everyone that I have come in contact with has been very friendly, considerate, and most of all very willing to listen to any concer with Heritage and everyone that I have come in contact with has been very friendly, considerate, and most of all very willing to listen to any concerns that I have had. Fran always kept in contact when I was trying to find a used car. More

Great experience! Ray tracked down the most fabulous car ever for me, the red CTS 2-door coupe, black interior, with all the extras. Then he helped my husband and me figure the best payment options, leasin ever for me, the red CTS 2-door coupe, black interior, with all the extras. Then he helped my husband and me figure the best payment options, leasing versus buying. The dealership service extras like the free car washes on Saturday and free maintenance during the lease of the car are very nice! More

My name is Tyre Evans and I would just like to express on how wonderful my experience at Heritage cadillac was. Fran and eddy both were wonderful people,But I must say that Fran really is a nice Salesperson how wonderful my experience at Heritage cadillac was. Fran and eddy both were wonderful people,But I must say that Fran really is a nice Salesperson she made me feel reassured in the process and made me feel like family.I really appreciate eddy going out of his way and working hard to get my deal done. I would love recommend other people to Heritage cadillac,and I also will be back there myself to purchase my cadillac cts-v Coupe. Thanks so much Tyre,Evans More