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Heritage Cadillac
Lombard, IL
1,113 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,113 reviews
February 07, 2019
My experience Michael Ackerman at Heritage Service Dept. Was professional couteous knowlegible and customer orientated..Kudos to michael Acketman! And to Heritage Michael Ackerman at Heritage Service Dept. Was professional couteous knowlegible and customer orientated..Kudos to michael Acketman! And to Heritage Caillac!!! I really enjoyedbmy expetience!! More
by Service..heritage caddilac
Employees Worked With
Michael ackermann
February 06, 2019
Completely satisfied Burrell Henry, listen and aim to please. It’s a pleasure working with him as my Advisor. I am thankful for his service and his ability to answer my qu Burrell Henry, listen and aim to please. It’s a pleasure working with him as my Advisor. I am thankful for his service and his ability to answer my questions More
by Ann06
Employees Worked With
Burrell Henry
February 04, 2019
Very pleased with vehicle and dealer I was extremely happy with the friendly service I received from Tommy Capps. He answered all my questions about my new XT4. I love the car and he seem I was extremely happy with the friendly service I received from Tommy Capps. He answered all my questions about my new XT4. I love the car and he seemed to know just what I wanted. I will recommend him and Heritage Cadillac to everyone. Gloria More
by Rick & Gloria
Employees Worked With
February 03, 2019
Service visit. Your Management, Staff and Customer Service team at Heritage Cadillac made me fill welcome and did an excellent job taking care of my service visit. L Your Management, Staff and Customer Service team at Heritage Cadillac made me fill welcome and did an excellent job taking care of my service visit. Looking forward to leasing my 6th Cadillac at the end of the year or sooner, if the price is right. A thank you to Burrell Henrey, the service consultant for helping me. John Paul More
by Leasee4
Employees Worked With
Todd Cunningham
February 02, 2019
Easy to do business Customer oriented Complemented with support from management as well as service in prepping car and follow up for key fob programming. Would gladl Customer oriented Complemented with support from management as well as service in prepping car and follow up for key fob programming. Would gladly recommend to friends More
by Gwg
February 02, 2019
Excellent no hassle experience Our experience at Heritage Cadillac was excellent, fast and hassle free. Everyone at Heritage made for a stress free and excellent buying experience. Our experience at Heritage Cadillac was excellent, fast and hassle free. Everyone at Heritage made for a stress free and excellent buying experience. Sales manager Keith Herrera was very accommodating and our salesman Todd was extremely knowledgeable. We couldn’t be happier with our new car purchase! We will continue the be loyal customers this is our second Cadillac purchase from here! More
by Miguel
Employees Worked With
Finance dept , Keith Herrera, Todd Cunningham
February 01, 2019
Buying process Had everything we were looking for from vehicle to salesman to service to the financial services and most important of all the price I was willing to Had everything we were looking for from vehicle to salesman to service to the financial services and most important of all the price I was willing to pay. More
by Sugar
February 01, 2019
New Tires and New Rear View Mirror Mark Brennan is a very good and responsive and has excellent people skills and follow up. Good guy. They all were very organized and helpful through Mark Brennan is a very good and responsive and has excellent people skills and follow up. Good guy. They all were very organized and helpful through whole process. More
by Kevin Collins
Employees Worked With
Mark Brennan
January 31, 2019
Routine maintenance I took car in for service because i suspected that battery was not quite up to snuff. The testing proved that I was right and the battery was replace I took car in for service because i suspected that battery was not quite up to snuff. The testing proved that I was right and the battery was replaced. Also, I was told that my car was due for an oil change, so that was done also. More
by Maury
Employees Worked With
Michael Ammerman, Mark Matras
January 31, 2019
Excellent customer service I was well received upon arrival. Car was ready when promised. All service work on the car was excellent as always. Excellent mechanic! I have been co I was well received upon arrival. Car was ready when promised. All service work on the car was excellent as always. Excellent mechanic! I have been coming here for service for 15 years because you can depend on the high quality of workmanship. More
by Ken
Employees Worked With
Chris
