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Heritage Cadillac - Service Center

Lombard, IL

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480 Reviews

480 Reviews of Heritage Cadillac - Service Center

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August 15, 2020

oil change plus recomendations I always count on and get excellent service at Heritage. I always get a courtesy car and Burrell Henry keeps me informed regarding the repair. More

by bruggles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

Always fast, friendly and good work As a woman buyer, sales and service departments have always been extremely helpful. With a clean and Comfortable, waiting room. Car always returned More

by ooohdonnao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Chiocca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan, Linda Diaz
August 09, 2020

Service Everyone in this dealership, whether or not you are doing business with them are very nice and friendly with suggestions to assist your every need. Re More

by g2hpreston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

repair the service personnel were friendly and to the point the wait time was not excessive and the conditions of the waiting area were clean and comfortabl More

by dyrk68
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
August 01, 2020

Heritage Cadillac is excellent everything was done to find the source of the problem at this visit. I found them to be professional and knowledgeable and will return if need be. More

by virellip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

Burrell has always help me. The last feedback was only directed toward the pricing that I was charged! Excellent service! He always inform me on what I need. More

by jeromemontgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

Excellent service...Mark Brennan ...Helpful on nature of needed service. Prompt appointment...pleasant interactions...communication clear and timely...customer service also very pleasant and efficient More

by Charlotteweb
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
July 26, 2020

it was great They did what I asked and were on time. I never had any problem with this crew. Eight more words is that enough for you guys. More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
July 17, 2020

Great dealership The service is timely and affordable and the staff always makes your experience great. The waiting room is very clean and has a nice variety of refre More

by 2 Caddies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
July 16, 2020

Great service Marc was very nice to work with. My experience with my repair was great. Fixed my issue quickly. Gave me a loaner so that I didn’t have to wait or hav More

by Briandonlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc
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