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Heritage Cadillac - Service Center

Lombard, IL

4.9
478 Reviews

478 Reviews of Heritage Cadillac - Service Center

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December 13, 2022

Thank you to the technician Mike Arvis and Roger for allowing this to happen!! Excellent service!! More

by atvracer777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Fowler, Mark Brennan
December 10, 2022

Joe Cilella was excellent with customer service. Even though I couldn’t have my warranty take care of my issue, Joe did a great job trying everything he could. I would recommend Joe to anyone needin More

by ed.hogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cilella
December 06, 2022

Burell is always professional, couteous and clear in his communications. THere are never suprises and he provides service that gets you in and out as quickly as possible. More

by jeffl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Great service, friendly and very helpful advisors. Service was performed in a timely fashion. Thank you More

by Mateusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Adamczyk and Joseph Cilella, Roger Fowler, Mark Brennan
November 23, 2022

Everyone was very friendly. The service was good. The waiting room is clean and comfortable I could work with my pc comfortably during the service. More

by murase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2022

I was able to drop off my vehicle for repairs in the evening and it taken care of in the am. Michael Ammerman is the best. More

by dwham0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

your tech, Mark,excellent. ..enough said, really enough said, I mean it this time enough said More

by mlkpls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
October 31, 2022

Mark was professional and he made the whole process easy from drop off to pick up! Thanks More

by Holli T
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
October 27, 2022

Always a wonderful experience! I really appreciate the high level of professionalism, friendly service, and extra care. Consistently outstanding! More

by anderson623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary and others at the desk.
October 09, 2022

Very pleased,great work on car and finished quickly. Everyone was friendly and knowledgable.GOOD JOB. More

by APB1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ciella
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