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Heritage Cadillac - Service Center

Lombard, IL

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480 Reviews

480 Reviews of Heritage Cadillac - Service Center

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September 21, 2019

Service Dept. was efficient. I was in and out in less than an hour. I even got a free carwash while I was there. It doesn"t get much better than that. More

by john papke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Halley
September 20, 2019

Stoltenberg Service The Heritage Cadillac staff were prompt, courteous, and efficient. They treated me with utmost respect, and were very friendly. They provided a comf More

by Dave
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Halley
September 20, 2019

Great Dealer and personnel on both the sales and service side, would recommend to anyone this what you expect a Cadillac dealer should be that’s why I continue to More

by Bob Chianelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
September 18, 2019

Great Dealership, Great Team Heritage Cadillac always provides the best customer service. I've owned many cars and there aren't many dealerships that still treat their customers More

by 2 Caddies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan, Chris Halley
September 14, 2019

Above and Beyond Heritage Cadillac continues to impress. Even a simple service appointment is handled with professionalism and care. Burrell Henry answered all my qu More

by Karen K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2019

Excellent service due to part malfunction We needed to get a loaner due to a faulty oil filter. I was in between my business appointments. Received the loaner car and service was performed More

by AMSCaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose and Sue, Mark Brennan, Chris Halley
September 06, 2019

Prompt and friendly service and Basil helped coordinate with Michael. They always have the best interests of the customer in mind! Great lounge to wait in as well. More

by johnabaker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Chiocca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2019

Working with Mark Brennan was a pleasure We had front tire flat on 355,then tow to Heritage Cadillac Thanks again Karen&Richard Rehberg For great service. we surely buy our next car if we liv More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
August 30, 2019

Chris was courtesy and on time. I was taken in on time and was treated with courtesy and everything was done in a timely manner. I was a little disappointed that I have to return t More

by Ella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Halley
August 30, 2019

Divers Window Won't Close I contacted Michael Ammerman to set up an appointment for Wednesday to take a look at my drivers window which wasn't closing. They needed to replace More

by len2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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