Heritage Cadillac - Service Center

Routine service Everything handled excellently and in a timely manner. Service was very professional and car was returned clean and ready.. Waiting room was great and Everything handled excellently and in a timely manner. Service was very professional and car was returned clean and ready.. Waiting room was great and all associated with dealership was friendly. More

Scheduled Maintenance Every visit made to this dealership has been nothing less than outstanding. Thank you to Burrell H. and his service team for on time delivery. Every visit made to this dealership has been nothing less than outstanding. Thank you to Burrell H. and his service team for on time delivery. More

Great and timely service. Great service and a problem with window screen which was repaired on subsequent visit under warranty. Burrell Henry was able to contact my wife and t Great service and a problem with window screen which was repaired on subsequent visit under warranty. Burrell Henry was able to contact my wife and tell her about the length of stay since I didn't have cell phone. More

Service was Excellent The service was super--better than it was 9 months ago. Explanations were given on what needed to be done and what was included. My questions were ans The service was super--better than it was 9 months ago. Explanations were given on what needed to be done and what was included. My questions were answered. The work was done in a reasonable length of time. More

Outstanding Service I was received promptly and professionally, and the work was done to my complete satisfaction. The car was cleaned and the paperwork was completed pr I was received promptly and professionally, and the work was done to my complete satisfaction. The car was cleaned and the paperwork was completed properly. Everyone at Heritage was extremely professional and caring. A pleasure to do business with and always consistent in their quality. More

dropped car off for noise and oil change always great service from Chris, just dropped car off for routine oil change, I was also hearing a noise but there was no issue with vehicle. always great service from Chris, just dropped car off for routine oil change, I was also hearing a noise but there was no issue with vehicle. More

Top notch comfort and service. Everyone is nice and place looks great. Chris, my service rep knew me by name and is a pleasure to work with at Heritage Cadillac. Everyone is nice and place looks great. Chris, my service rep knew me by name and is a pleasure to work with at Heritage Cadillac. More

Very good service I had an Oil Change and with the overall insoection was explained in a timely manner. The time it took worked out to my schedule. I had an Oil Change and with the overall insoection was explained in a timely manner. The time it took worked out to my schedule. More

Engine Maintenance I contacted Michael Ammerman on Wednesday afternoon to set up an appointment for 3K Maintenance Service on Thursday afternoon. During the inspection I contacted Michael Ammerman on Wednesday afternoon to set up an appointment for 3K Maintenance Service on Thursday afternoon. During the inspection, the tech noted that coolant was leaking onto the engine manifold and that the coolant pipes along with the drive belt tensioner needed to be replaced. Michael was very helpful in explaining what needed to be done and everything went very smoothly. Michael and Heritage Cadillac provided me with a courtesy Cadillac vehicle. That was very much appreciated. More

Great people make it possible Everyone here goes above and beyond to make sure you are satisfied and happy with your service. My service technician made three checks on my alignmen Everyone here goes above and beyond to make sure you are satisfied and happy with your service. My service technician made three checks on my alignment before I got it back. It was perfect More