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Heritage Cadillac - Service Center

Lombard, IL

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481 Reviews

481 Reviews of Heritage Cadillac - Service Center

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February 15, 2019

Fantastic; Awesome Daren is simply the best in every way! He's extremely professional, knowledgeable, kind, friendly and honest. I cannot imagine buying/leasing a Cadi More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Great service Everything was perfect and done very fast and done very well . I would recommend Heritage Cadillac to all my friends. Mark was polite and knowledgeabl More

by Ricco62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
February 14, 2019

Pleasant experience Michel A. was courteous and greeted me by name and I pulled into the service area. Waiting room was clean and there were cookies to sample and water More

by NMickelsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burell at the service desk and Ken a mechanic in the shop.Michael on my first visit and Michael A. on this last visit.
February 08, 2019

Driver Seat Not Working Driver seat was not working properly. I spoke to Chris abut the issue. He got it into service and it was fixed. There has been no problems since it wa More

by bkb1022il
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hailey
February 07, 2019

My experience Michael Ackerman at Heritage Service Dept. Was professional couteous knowlegible and customer orientated..Kudos to michael Acketman! And to Heritage More

by Service..heritage caddilac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael ackermann
February 06, 2019

Completely satisfied Burrell Henry, listen and aim to please. It’s a pleasure working with him as my Advisor. I am thankful for his service and his ability to answer my qu More

by Ann06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
February 03, 2019

Service visit. Your Management, Staff and Customer Service team at Heritage Cadillac made me fill welcome and did an excellent job taking care of my service visit. L More

by Leasee4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cunningham
February 01, 2019

New Tires and New Rear View Mirror Mark Brennan is a very good and responsive and has excellent people skills and follow up. Good guy. They all were very organized and helpful through More

by Kevin Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
January 31, 2019

Routine maintenance I took car in for service because i suspected that battery was not quite up to snuff. The testing proved that I was right and the battery was replace More

by Maury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman, Mark Matras
January 31, 2019

Excellent customer service I was well received upon arrival. Car was ready when promised. All service work on the car was excellent as always. Excellent mechanic! I have been co More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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