"Great Sealership, very customer service oriented"
Great dealership, people e are friendly, helpful and knowledgeable. Joe and Daren rock!
The service area folks are vary helpful, Mike was great getting the service on my car completed quickly so I could make an appointment. Much appreciated.
Other Employees Tagged:
, Michael in Service
"Impechable service and care"
Called late in the day (after 4PM) to advise Burrell of service messages that displayed in the DIC. He told me to come right over and would wait for me. He set me up with a loaner and took care of everything. Once again great service from Burrell. He really make bringing the car in for service seamless.
Daren is simply the best in every way! He's extremely professional, knowledgeable, kind, friendly and honest. I cannot imagine buying/leasing a Cadillac from anyone else. I shall continue recommending my friends and relatives to Daren as I know he will take care of them; without any question or reservation.
And, Chris in service was great to work with. Our vehicle was serviced quickly and thoroughly. And it was returned clean.
" Excellent dealership very attentive to your needs !"
- Nick P
Darren the general manager and his staff could not have done more for me. Very attentive to your needs, professional and easy to deal with. I would recommend Heritage Cadillac to anyone looking to be treated the right way and have a good experience.
I'm always greeted by my favorite service advisor, Berrell Henry.
All my visits and auto concerns, have been professionally handled by Mr Berrell Henry
Other Employees Tagged:
"Joe Ignoffo is excellent!"
The entire process is excellent. Great service, great people. Joe Ignoffo & Darren Shaffert are especially helpful and good at their jobs. I would highly recommend Heritage to other car buyers.
"MY SALES PERSON WAS FABULOUS! HE GAVE ME A REALISTIC TIME FR"
- Le Le
It was a little puzzling to me that the service tech said i needed immediate attention to new wipers, when i just had them put on by Heritage on March 1, 2018. Did Heritage sell me used wipers?
They should last more than 8 months when we have not had great rainfall or any ice yet!
They tended to all of my needs and provided me with the best customer experience. I could not be more pleased with the service I received from them.
"New car purchase"
I was dealing with Charlie Hughes. He was very helpful with planning the new purchase and walking all the way thru final delivery. He prepared most of the paperwork ahead of the time and my final visit was very quick. This was fifth new Cadillac he sold me in the past 15 years. Always had a great experience with Charlie.
"HERITAGE HAS ALWAYS BEEN THERE FOR ME AND THEY ARE GREAT!!!"
LONG TIME CUSTOMER BECAUSE OF THE EXCELLENT SERVICE!! I HAVE BEEN A CUSTOMER SINCE THE 70'S AND HERITAGE TOOK CARE OF ME AND MY FAMILY WITH TOTAL PROFESSIONAL SERVICE IN ALL AREAS!!!!