Heritage Honda Westminster - Service Center
Westminster, MD
231 Reviews of Heritage Honda Westminster - Service Center
I wasn’t sure if I was having an issue with my car that was repairable and I needed to know prior to my warranty running out (which was very soon). Annie (service advisor) was very kind and assisted with m was repairable and I needed to know prior to my warranty running out (which was very soon). Annie (service advisor) was very kind and assisted with me to come in at the end of the day to have it checked out (to avoid me having to leave my car there).She had Malcolm Duncan take my car out on a test drive with me. Malcolm was very friendly snd professional. We found that there was nothing wrong with the car ( which was a great relief). My car has a lot of bells and whistles on it. Malcolm taught me what was the issue and he was able to go into settings and do an adjustment and he also taught me how to correct another problem I was having with charging my phone. He was very educational, professional and helpful. I left there happy and very relieved about my car. Bravo, Malcolm and Annie! More
Superb service! My favorite place to take care of my car so far – very comfy waiting area with plenty workspace to land with your laptop and seating for those watchi My favorite place to take care of my car so far – very comfy waiting area with plenty workspace to land with your laptop and seating for those watching TV. Very courteous and friendly personnel as on the phone, as well as in person. Special thank you to Malcohm Duncan and technicians for fixing my car, technical advice and emotional support so much needed after hitting a dropped object on the highway and had to repair a new car. Thank you so much, guys! More
Over the years, I have brought 3 different Hondas in for servicing at this dealership and have always had great service. On my most recent appointment, Tyler Kennedy was my service advisor and he provided a servicing at this dealership and have always had great service. On my most recent appointment, Tyler Kennedy was my service advisor and he provided absolutely top notch 5-star service. He is very knowledgeable, courteous, accommodating, and helpful in answering all my questions. Superb service, treats the customer like royalty! More
Best service ever! I love this service center - great place, great staff and EXCELLENT service. Special thank you to service advisor Annie Doughty and all technicians f I love this service center - great place, great staff and EXCELLENT service. Special thank you to service advisor Annie Doughty and all technicians for taking care of my HR-V and addressing all my requests. More
I have had a Honda for almost 3 years. I was unable to locate how to delete devices from my car it was very confusing. I gave Honor a call and she immediately fixed my issue!! I’m so thank I was unable to locate how to delete devices from my car it was very confusing. I gave Honor a call and she immediately fixed my issue!! I’m so thankful for this her and the delearship!! I love them. More
Waiting area is very welcoming and service personnel are quick to offer help. Jim was very helpful, diligent and friendly when I needed to change my appointment date. quick to offer help. Jim was very helpful, diligent and friendly when I needed to change my appointment date. More
Jared went above and beyond to give exceptional service. He is a professional and polite sales person. The whole process was quick and painless - they made it easy. He went and picked the car up from anoth He is a professional and polite sales person. The whole process was quick and painless - they made it easy. He went and picked the car up from another lpcaThey listened to me the final price was better than what I was negotiating More