I had a horrible experience with Serra Hyundai of Birmingham AL to say the least. I drove 3 hours to get there and be told the vehicle that I was there for wouldn't be available until two days later. One the way back from this 3 hour drive I found a Jeep Cherokee limited at Heritage that I loved. Stephanie was my first person of contact. Saturday she called me sent me pics, buyers order, car fax, the whole nine. This was a Saturday so it wasn't much we could do until Monday morning when the company I was financing through was back open. We scheduled the delivery for Monday. Monday morning I sent over my buyers order to AAA. They sent me over all my paperwork to sign digitally and overnighted heritage their check. Even though they knew they wouldn't get their check until Tuesday they still went ahead and delivered me my car Monday afternoon. For free! (Within 250 miles). By the two sweetest little old men. Thank you all so much for turning my nightmare into a breeze. I would recommend you all to anyone.