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Shottenkirk Honda Rome - Service Center

Rome, GA

4.5
61 Reviews

61 Reviews of Shottenkirk Honda Rome - Service Center

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April 24, 2024

The customer service at this dealership is always the best! They are friendly and helpful. More

by SHAW.SHEREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
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Apr 25, 2024 -

Shottenkirk Honda Rome responded

SHAW, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
April 23, 2024

The service team was courteous and friendly from the start. They took care of my need and even held onto my vehicle until I got back into town. More

by DBOOKE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 19, 2024

very good. Took me on time and I was in and out in about an hour More

by PDAVIS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Rigdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Rome in the future!

Helpful
April 15, 2024

Ron was super nice and very helpful. He was knowledgeable. He explained everything with patience of my lack of knowledge. More

by NATSNEWLIFE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Apr 16, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Rome in the future!

Helpful
April 13, 2024

Russ Barlow and Jamie Carter were excellent to work with. Friendly, knowledgeable, and they got the job done. More

by CCASHEPARD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, Jamie Carter
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Apr 15, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Rome in the future!

Helpful
April 13, 2024

Exceptional customer service. Exceeded my expectations completely and will certainly return to this dealership again. More

by RENOLAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayman Sallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Shottenkirk Honda Rome responded

RENO, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

Helpful
April 13, 2024

Jamie was wonderful! Russ was wonderful! Very attentive and helpful. They did exactly what I needed. More

by CCASHEPARD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, Jamie Carter
Report | Print
Apr 15, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 11, 2024

The service here is always great. Staff is friendly they always take my car back immediately and service is usually very fast. This time however it took over 4 hours to perform a soft More

by SCOTTNICKELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names of anyone.
Report | Print
Apr 12, 2024 -

Shottenkirk Honda Rome responded

SCOTT, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Rome

Helpful
April 10, 2024

Very good service. Didn't have to wait a long time on oil change. Was on good time schedule. More

by FELICIAWYNN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 05, 2024

I always bring my car here for any type of service. They are always extremely professional, friendly and understanding. You can tell they want what’s best for you and your car and not just trying to up More

by Samantha10156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Dorantes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayman Sallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Shottenkirk Honda Rome responded

Samantha, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
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