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Heritage Toyota Harrisburg
Harrisburg, PA
4,362 Reviews
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Toyota Harrisburg is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,362 reviews
September 29, 2020
Our experience at Heritage Toyota was a complete disaster. EVERY part of the transaction has been poorly executed. Its started with an appointment to see a car that they didnt have on the lot. Th disaster. EVERY part of the transaction has been poorly executed. Its started with an appointment to see a car that they didnt have on the lot. They knew we were coming. I drove 3 hours to see the vehicle and it wasnt there. I waited 6 hours for them to drive to Baltimore to bring the car to Harrisburg. They said they could title the car in Maryland. They couldnt. In Fact, they still have not completed the DMV paper work after 3 MONTHS. They have made us resign papers 3 times and still have not completed the transaction. I have never dealt with incompetance at this level. More
by stevepsu1
Employees Worked With
Herb Drawbaugh, Phil Stillman, Megan Fitzkee, Levi Lafferty
September 29, 2020
We were in hoping to get into a new RAV4, Muhammad and Fred worked very hard to get us into our dream car. We had the best experience in this dealership. I without a doubt will come back here in future an Fred worked very hard to get us into our dream car. We had the best experience in this dealership. I without a doubt will come back here in future and reccomend them to all my family and friends. More
by xclaritax_love
Employees Worked With
Muhammad Khan (Shan)
September 29, 2020
Keith Warlow is definitely, without a doubt, a number one salesman. He knew from the beginning that I was doubtful that a deal could be made. After dealing with him via phone, emails and finally in person, salesman. He knew from the beginning that I was doubtful that a deal could be made. After dealing with him via phone, emails and finally in person, he ultimately turned my negative energy into a positive, rewarding experience. He did his best to get me the car I wanted, and he was able to successfully make the sale happen!! I found Keith to be an exuberant, enthusiastic, knowledgeable and honest salesman with humor who believed in the product he was selling. Because of Keith, he has restored my faith/trust in the dealership, and I look forward to better days ahead! KUDOS TO KEITH! More
by Joe Schmow
Employees Worked With
Keith Warlow
September 29, 2020
Mr.Mohammad and Mr.Fred took great care of us. My credit wasn’t excellent but they worker really hard to get me approve into a 2021 Rav4. Absolutely loved everything from start to finish wasn’t excellent but they worker really hard to get me approve into a 2021 Rav4. Absolutely loved everything from start to finish More
by jhoandris0220
Employees Worked With
Muhammad Khan (Shan)
September 28, 2020
Billi was very helpful and easy to work with. She’s very friendly and provides great customer service. Working with her was by far the best experience I’ve had at a car dealership purchasing a new car. friendly and provides great customer service. Working with her was by far the best experience I’ve had at a car dealership purchasing a new car. More
by Kierra
Employees Worked With
Billi Hoover
September 28, 2020
Herb was very helpful and took time explaining the buying details. He diligently prepared my appointments and was ready when I showed up. Very thorough details. He diligently prepared my appointments and was ready when I showed up. Very thorough More
by ngipentivintar
Employees Worked With
Herb Drawbaugh, James Miner
September 28, 2020
The process was very long. Even though Kristyn has only been with the company for a short time she was very knowledgeable and efficient. Thanks been with the company for a short time she was very knowledgeable and efficient. Thanks More
by morris59041
Employees Worked With
James Miner, Kristyn Nunemacher
September 27, 2020
Heritage helped me find the exact car that met my needs in a short period of time! They made the price work and offered reasonable prices! in a short period of time! They made the price work and offered reasonable prices! More
by neatfreak24
Employees Worked With
Phil Stillman, Wendell Fletcher, Billi Hoover
September 27, 2020
Kristyn Nunemacher was my sales person and she did a wonderful job! She answered my questions promptly and made sure I didn't get calls or emails from anyone but her. wonderful job! She answered my questions promptly and made sure I didn't get calls or emails from anyone but her. More
by Jbforcee8
Employees Worked With
Kristyn Nunemacher
September 27, 2020
We were on our way to another dealer closer to our home. We had a recommendation to talk to Billy though. She was a real pro. Very customer focused and clearly dialed in to creating a great customer journ We had a recommendation to talk to Billy though. She was a real pro. Very customer focused and clearly dialed in to creating a great customer journey. Thanks for that and we are ecstatic with our new wheels😀 More
by david.fitzgerald
Employees Worked With
James Miner, Levi Lafferty, Billi Hoover
