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Heritage Toyota Harrisburg - Service Center
Harrisburg, PA
239 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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239 Reviews of Heritage Toyota Harrisburg - Service Center
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September 24, 2015
Great service. My Prius V recall (software update for ECU) was handled by Janelle Holmes. Everything went well. I was in & out very quickly and was treated very prof My Prius V recall (software update for ECU) was handled by Janelle Holmes. Everything went well. I was in & out very quickly and was treated very professionally. Work was done correctly. More
by Dpriegel1
Employees Worked With
Janelle Holmes
September 15, 2015
Katie Miller really helps us We have a 2013 Toyota Avalon Hybrid and we just purchased a 2015 Sienna Limited. Our Avalon Hybrid had some A/C problems which seemed difficult to res We have a 2013 Toyota Avalon Hybrid and we just purchased a 2015 Sienna Limited. Our Avalon Hybrid had some A/C problems which seemed difficult to resolve. Katie was very persistent in her resolve to see that the cause of the problem was found and that it was remedied in a timely manner. Secondly, we just purchased the 2015 Sienna Limited and at the time we took possession, last month, we were unaware that the interior and exterior protective treatments were not done. We were contacted by service and Katie made sure that the protection treatments were completed. We are extremely grateful for the conscientious way Katie treated us in both these situations. She has terrific people and communication skills and we seek her out whenever we are in need of service or maintenance on our cars. Thank you Katie! More
by Mattie16
Employees Worked With
Kalynn Miller
September 10, 2015
Service work/warranty work Car needed seat checked for a problem .Kaylynn Miller was my advisor and checked the seat out and said it needed to be checkecked out. She set up the Car needed seat checked for a problem .Kaylynn Miller was my advisor and checked the seat out and said it needed to be checkecked out. She set up the appointment,ordered the parts and got me a loaner car for the time it was in the shop. Car was under warranty and the problem was fixed and I am happy to have bought my car from freedom. They always do good for me. More
by tcink
Employees Worked With
Kalynn Miller
August 22, 2015
excellent My first time at Freedom Toyota. Janelle treated me as if I were along time customer. She knows how to work with people and is someone I intend to wor My first time at Freedom Toyota. Janelle treated me as if I were along time customer. She knows how to work with people and is someone I intend to work with when I have future maintenance needs More
by iz
Employees Worked With
Janelle Holmes
July 28, 2015
Friendly service and nice atmosphere. We drive 60 miles to have our 2014 Toyota Tacoma serviced at Freedom Toyota. The sales and service departments have been friendly and helpful. So fa We drive 60 miles to have our 2014 Toyota Tacoma serviced at Freedom Toyota. The sales and service departments have been friendly and helpful. So far we have been satisfied with the service we have had done. We have recommended Freedom to friends and family. More
by thomas
Employees Worked With
Janelle Holmes
July 17, 2015
Correction on my recent review. correction from last review, did not include "oil change" Never had any problems with Toyota Freedom over numerous visits since purchasing my 09 Av correction from last review, did not include "oil change" Never had any problems with Toyota Freedom over numerous visits since purchasing my 09 Avalon in 2009. Freedom Toyota service staff have been courteous and professional. Thank you Freedom. steve5014 159805 =(repair order #) Free Oil Change. More
by steve5014
Employees Worked With
Janelle Holmes
July 09, 2015
Excellent service advisor We have purchased and serviced our Toyota Avalons at Freedom Toyota since 2006. We are extremely pleased with the courteous, timely and thorough servi We have purchased and serviced our Toyota Avalons at Freedom Toyota since 2006. We are extremely pleased with the courteous, timely and thorough service we receive from Kaylnn Miller. She always is very helpful and treats us as family. She considers good service her goal. We are always treated fairly and with concern for our satisfaction. We are confident that when our cars are returned, they have been serviced with the utmost care. She is a very special person! More
by Mattie16
Employees Worked With
Kalynn Miller
July 03, 2015
Great customer service I brought my fiancé (Kevin Sidauga) car in for a scheduled oil change that was due on Wednesday, July 1st, 2015. The service was wonderful and fast I brought my fiancé (Kevin Sidauga) car in for a scheduled oil change that was due on Wednesday, July 1st, 2015. The service was wonderful and fast which allowed me to get to work on time. (I'll be honest, I was expecting to be there at least an hour and a half if not more but I was in and out at a respectful time. The advisor, Kalynn Miller was very kind, nice and respectful. I will definately bring our Toyota back for any service our vehicle would need. RO 159973 Oil changed, Wednesday, July 1st, 2015 scheduled at 9am for a Toyota Corolla - Kevin Sidauga Any questions, you can email us at sstami717a@gmail.com We both will continue our services here and recommend this dealership because of how wonderful our service was. Thank you, Tami & Kevin :) More
by KTS948
Employees Worked With
Kalynn Miller
July 03, 2015
Fast fair service As always we were pleased as we could be with the courtesy and professionalism of the Freedom Toyota service staff. They listened while we explained As always we were pleased as we could be with the courtesy and professionalism of the Freedom Toyota service staff. They listened while we explained what we needed and actually discovered that our concerns were neither serious nor expensive to correct. We highly recommend the Freedom Toyota service professionals for fair and fast service on any of our vehicles. rbtitler123 More
by rbtitler
Employees Worked With
Kalynn Miller
July 02, 2015
Never had issues with Freedom I purchased my Prius from Freedom in 2012. The sale man was extremely helpful and he didn't try to sell me a more expensive car like another sales ma I purchased my Prius from Freedom in 2012. The sale man was extremely helpful and he didn't try to sell me a more expensive car like another sales man would. Thus far, I am very satisfy with this dealership. I like the fact that I could set up schedules for services on line. They usually could get my car done in less than 2 hours. Since my car is still fairly new, I just needed simple maintenance like oil changes and tire rotations. The staffs are very professional and helpful in explaining things. I feel so good about them that I recommended a friend to buy his SUV from this dealership. More
by scleung
Employees Worked With
Janelle Holmes
