Heritage Toyota Harrisburg - Service Center

excellent service The expierence was a great one. The workers were friendly and very good with explaining things. The car was done on time and in great condition when I The expierence was a great one. The workers were friendly and very good with explaining things. The car was done on time and in great condition when I picked up. I would recommend friends and family and always return here. I'm thinking of getting new van and will be coming here to look first!! More

Very satisfied, high standards! I brought my '10 Toyota Camry in for the accelerator pedal and floormat recall and Kaylynn was very gracious with helping me get the work done. I had I brought my '10 Toyota Camry in for the accelerator pedal and floormat recall and Kaylynn was very gracious with helping me get the work done. I had rescheduled on multiple occasions because of personal reasons and they were very flexible and reasonable. Also, they are dog friendly and pretty much everyone stopped by to pet her! This dealership has always been extremely clean and pleasant. (Requested # for survey: 137681) More

Excellent Customer Service Advisor My Service Advisor is a real professional, knows her job quite will, and treats her customers fairly. My experience was very pleasant and I felt very My Service Advisor is a real professional, knows her job quite will, and treats her customers fairly. My experience was very pleasant and I felt very comfortable with how everything was handled. Their process works to perfection. Servicing of my car was also perfect. More

Hail damage repaired YEA! The repairs to my Chevy Sonic are top knotch! The employees were very friendly and helpful, especially the Body Shop Manager, Rob Shade. He answe The repairs to my Chevy Sonic are top knotch! The employees were very friendly and helpful, especially the Body Shop Manager, Rob Shade. He answered all my questions promptly and obviously knows his stuff. I would definitely recommend this dealership to my friends. More

Always great service Every time I've brought my car in for service, they know who I am and why I'm there. Registering for an appointment online is easy and I get reminder Every time I've brought my car in for service, they know who I am and why I'm there. Registering for an appointment online is easy and I get reminders e-mailed to make sure I don't forget. Once I'm there, they waiting area is always clean and allows me to relax while I'm waiting on my car. If there is anything needed, a Customer Service Rep reviews what is needed and asks for permission to do the required service. After service is completed, they review everything that has been done. This is truly exceptional customer service. More

Green 280 I have to say that since I have been having my car serviced there I have had nothing but good things to say. I had an appt. on Weds 9/17/14 I called I have to say that since I have been having my car serviced there I have had nothing but good things to say. I had an appt. on Weds 9/17/14 I called Sat 9/13/14 and they were able to get me in if I was able to leave the car. (not a problem) to my surprise and happiness my car was completed in less than to hours. No sooner that I got home they called to let me know that my car was ready. Thanks Robert you are the man. More

Excellent service for my 1st visit Janelle was a very friendly, helpful in our 1st service at Freedom. She took her time to explain what service was done to my car and explain the paper Janelle was a very friendly, helpful in our 1st service at Freedom. She took her time to explain what service was done to my car and explain the paperwork we received. She was also able to answer our questions we had about future service. GREAT JOB - good auto service is hard to find these days. More

Friendly I did not buy my car at this dealership, I work at the Air National Guard base nearby. My dealership was tri county Toyota and my experience there w I did not buy my car at this dealership, I work at the Air National Guard base nearby. My dealership was tri county Toyota and my experience there was horrible. Here at Freedom, they are friendly, professional and I will go out of my way to come to this dealership. I live in Berks county about 1hr away. Don't ever change.. Thank You More

20,000 mile service The service personnel are always friendly willing to take the exrtra step to serve their customers. The do quality work keep you informed and provid The service personnel are always friendly willing to take the exrtra step to serve their customers. The do quality work keep you informed and provide excellent loaner while your vehicle is being serviced. Thsi si very important to me as I have to go to work and have to travel approx. 15-20 miles one way. More

Kaylynn was very helpful during my time of service at Toyota today. She was pleasant and showed good customer serivce to me and my daughter. was very helpful during my time of service at Toyota today. She was pleasant and showed good customer serivce to me and my daughter. More