Heritage Volkswagen Parkville - Service Center

Friendly, high quality service I purchased new tiguan in 2018. I came to the dealer for oil change and regular check up. The representative Daisi Gibbons was very nice and knowledge I purchased new tiguan in 2018. I came to the dealer for oil change and regular check up. The representative Daisi Gibbons was very nice and knowledgeable, she arranged technician for the work. More importantly, she let me know that my car has a recall service which I did not know before I came. It took about two hours for the entire work. I was very satisfied about the service. More

Oil Change and Brakes I've been using Heritage for years! Never disappointed! Can schedule at my convenience. Staff is wonderful to work with. Loved working with Daisi I've been using Heritage for years! Never disappointed! Can schedule at my convenience. Staff is wonderful to work with. Loved working with Daisi Gibbons! More

Sound System Help Needed to get the code for my VW sound system reset. Heritage we’re excellent and efficient. They got the job done quickly and had me on my way. Needed to get the code for my VW sound system reset. Heritage we’re excellent and efficient. They got the job done quickly and had me on my way. More

Fast service Whenever I make an appointment for service, I get something within 2 days and when my car is worked on, it doesn't take long, because I am waiting on Whenever I make an appointment for service, I get something within 2 days and when my car is worked on, it doesn't take long, because I am waiting on it. More

Excellent Service!!!!! Heritage Volkswagen Parkville Service department has excellent service!!! Tyler Pearson has been my service advisor for over two years his Communica Heritage Volkswagen Parkville Service department has excellent service!!! Tyler Pearson has been my service advisor for over two years his Communication and experience with knowledge about my car what’s keeps me coming back to get any service done. My car always ready in a timely manner. Staff very nice and pleasant. More

Unscheduled "emergency indicator light" visit An "emergency indicator light" flashed on while driving. Owner's Manual said to drive to nearest VW service facility. Got the whole problem taken care An "emergency indicator light" flashed on while driving. Owner's Manual said to drive to nearest VW service facility. Got the whole problem taken care of in less than an hour. Tyler Pearson orchestrated all the help. Extraordinary service for an unscheduled visit. More

Free Replacement Tyrone was especially helpful in getting my car serviced and in replacing a piece of trim that had broken and was still under warranty. Very good guy. Tyrone was especially helpful in getting my car serviced and in replacing a piece of trim that had broken and was still under warranty. Very good guy. No matter how busy he is he still remains pleasant and helpful. More

Service Was given a user car both times my car was there an extended amount of time and process was easy and painless. Thanks for the help Was given a user car both times my car was there an extended amount of time and process was easy and painless. Thanks for the help More

Great service and fast I was in and out for my 20,000 mile service check within an hour. Would certainly recommend Heritage and Tyler for a service visit. I was in and out for my 20,000 mile service check within an hour. Would certainly recommend Heritage and Tyler for a service visit. More