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Heritage Volkswagen of South Atlanta

Union City, GA

4.6
728 Reviews
Heritage Volkswagen of South Atlanta is now the only VW dealer in Georgia with the new state-of-the-art facility. With a 100 inch projection theater room, eight leather recliners, internet cafe, 4 separate customer lounges, 10+ LCD TV screens, and gift shop, our new dealership service department embodies our commitment to serving our customers. But our pledge doesn't stop with the amenities. We have been awarded multiple awards for excellence and performance by Volkswagen. Come visit us today and see for yourself why expecting more from your dealership isn't just a slogan. At Heritage Volkswagen of South Atlanta, it's a reality.
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4305 Jonesboro Road

Union City, GA

30291

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Showing 728 reviews

February 29, 2020

Great car buying experience today with Dee Holness at Heritage Volkswagen dealership. We arrived when they opened and walked out with the car we wanted quickly with little hassle. Thanks to Dee giving More

by Zzyndi
Recommend Dealer
Yes
Employees Worked With
Dee Holness
February 29, 2020

Tonya kemper.. is a great sale person you got to love her ..she go over and beyond to get you in your dream car .thanks tonya kemper you are the best!!!! More

by Kparker6514
Recommend Dealer
Yes
Employees Worked With
Tonya kemper
February 29, 2020

Dee was very patient and understanding. He found me and my family The best Jetta we that we couldn’t say no to. Thanks De More

by Kev
Recommend Dealer
Yes
Employees Worked With
Dee
February 29, 2020

Ms. Tonya Kemper always make me feel like family great customer service she’s very knowledgeable plus great personality she also made my daughter feel the same when she purchased her first car More

by simsfantasia
Recommend Dealer
Yes
Employees Worked With
Tonya Kemper
February 28, 2020

Service started right on time and everything was explained to me very well and the prices. I was in and out of the service department in good time. More

by Ashley Owens
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore 5 stars
February 27, 2020

Extremely pleasant conversationlist!Great representative Extremely pleasant conversationlist! Great representative for Volkswagen and Heritage dealership. Likely to cause me to repeat as a buyer here. Worth More

by jamahut
Recommend Dealer
Yes
Employees Worked With
Tonya Kemper
February 26, 2020

Came in for my 80 k mile service and was greeted by this lovely young lady Ms Tonya she is so pleasantly amazing. After speaking with her This is my second new car with Ms Tonya . Thank you Ms Tonya Highly More

by Steven.m.diaz
Recommend Dealer
Yes
Employees Worked With
Tonya Kemper
February 24, 2020

Great experience with a dealership that worked to get my business. Well pleased with the staff in all levels of the process. From sales to management to administration. Milton was my sales person. He sto More

by Stephen
Recommend Dealer
Yes
Employees Worked With
Milton
February 21, 2020

Jermald took care of the issue with my car, had my rental scheduled and extended. Kept me informed throughout the process. Took longer than expected on the repair but that’s understandable. More

by Chrisbrown1989
Recommend Dealer
Yes
Employees Worked With
Jermald
February 20, 2020

Ultimately did a decent job, but service department rarely answers the phone and delayed completion of work. They also could not tell me exactly when my car would be ready. They said they would wash my More

by Heritage VW Reviewer
Recommend Dealer
Yes
Employees Worked With
Bryant Hall
Feb 24, 2020 -

Heritage Volkswagen of South Atlanta responded

Thank you for taking the time to provide us with your feedback and bringing this to our attention. We absolutely understand your frustration and apologize for the inconvenience and lack of communication you experienced during your recent service visit. We'd like to learn more about your visit and see if we can turn this around for you. Unfortunately, we are unable to locate you in our system under this user name so, if you are open to discussing, please contact our Service Manager, Joe Pitt, at (770) 774-9310.

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