Heritage Volkswagen of South Atlanta

Thorough, informative, caring I scheduled a 100,000 mile maintenance appointment knowing time is a premium. I found myself hostage to Atlanta traffic and called Heritage Servic I scheduled a 100,000 mile maintenance appointment knowing time is a premium. I found myself hostage to Atlanta traffic and called Heritage Service Department to let them know I'd be a few minutes late. Upon my arrival Deonte comfirmed he had been notified, reviewed the checklist of services to be provided and promptly checked me in with Bryant. Bryant reviewed for me the services, cost and time involved in this visit. My interaction with him was thorough, informative and caring - as always. It was easy to redirect my attention to my upcoming presentation as I enjoyed a complimentary cup of coffee with a piece of fresh fruit. The waiting area provided state of the art amenities and as much privacy as i could desire. Bryant returned with a complete explanation of what was done to my vehicle and what to get done next. Grace checked me out maintaining a pleasent demeanor through a list of multitasks and took the time to apply a dealership special discount to my final bill. I did not have direct contact with the technician (Stephen), however, his presence was realized by having my vehicle finished in less time than was predicted and the newness again while driving it on the road. Heritage Volkswagen may be a well oiled corporate machine but Bryant, Deonte, Stephen and Grace is all the Heritage I can know. I presume this number of positive attitudes from diverse positions, filter down from the top. Thoroughness, informative and caring was woven into the fabric of my visit. More

My husband and I had a great experience at Heritage. Milton Gresham took good care of us. I left the lot with exactly what I wanted. Milton Gresham took good care of us. I left the lot with exactly what I wanted. More

Milton Gresham was responsive and very helpful. If you plan on buying a car from this dealership, ask for Milton! Also, Chris Chandler stepped in to help solidify a deal that could’ve gone south due to th plan on buying a car from this dealership, ask for Milton! Also, Chris Chandler stepped in to help solidify a deal that could’ve gone south due to the extreme lack of professionalism from DJ Drawdy. More

Milton was an exceptional salesman. Did exactly what was needed to make a deal that worked for both parties. Professional quality work related to the sale. I appreciate a operation who truly makes the car p needed to make a deal that worked for both parties. Professional quality work related to the sale. I appreciate a operation who truly makes the car purchase experience enjoyable. I highly recommend this dealership to anyone who is serious about a vehicle purchase. Thank you again Milton for your efforts!!! More

Got a great deal on a Jetta. Dennis my sales person was excellent In understanding what I needed and my goals and put me into a vehicle quickly and efficiently. The whole dealer experience was very fast excellent In understanding what I needed and my goals and put me into a vehicle quickly and efficiently. The whole dealer experience was very fast and took a minimal amount of time. Highly recommend this dealership More

This is my fourth vehicle purchase from Heritage Volkswagen and I am still amazed at the level of professionalism displayed by the entire staff. My salesperson Ms. Tanya was a complete joy to work w Volkswagen and I am still amazed at the level of professionalism displayed by the entire staff. My salesperson Ms. Tanya was a complete joy to work with on this purchase! More

Always great service! So professional, courteous, customer centered.. couldn’t ask for more!! Love coming here! They gave me a ride to work and had me picked up.. I will be back! Been a customer now customer centered.. couldn’t ask for more!! Love coming here! They gave me a ride to work and had me picked up.. I will be back! Been a customer now for almost 2 years! More

Staff very professional. My car was checked in and checked in a timely manner. All of my questions were answered, he seemed very knowledgeable of each question I asked. checked in a timely manner. All of my questions were answered, he seemed very knowledgeable of each question I asked. More

Dee Holness was our sale consultant and was very helpful and knowledgeable. He answered all of my questions and made my buying experience stress free. and knowledgeable. He answered all of my questions and made my buying experience stress free. More

By far the best car buying experience I’ve ever had!!!!!! From sales, management, to financing everyone worked together and made this sale fun, and headache free. From sales, management, to financing everyone worked together and made this sale fun, and headache free. More