Back

Heritage Volkswagen of South Atlanta

Union City, GA

4.5
727 Reviews

4305 Jonesboro Road

Union City, GA

30291

Directions

By Type

Showing 727 reviews

October 15, 2019

Wonderful! The entire staff was very personable! Dee was a very attentive salesman! I never felt pressured or rushed to make a decision. I highly appreciate that More

by JVD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Holness , Edward Carvalho
October 12, 2019

I had to have a new battery installed. Overall, I have had experiences with Heritage VW. There is nothing more to say. Thank you for years of service. I would buy another VW from Heritage. More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert McNeil, Brad Cody
October 12, 2019

No hassle My daughter and I walked into The Heritage Dealership to buy a car. Our sales rep didn’t try to get us to pay for something we couldn’t afford. He ask More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Holness
October 11, 2019

New Car Car was decently priced, the dealership itself very clean, and the rep we dealt with was very professional. My husband and I plan on doing business wi More

by Lindsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Holness
October 11, 2019

The team here always take great car of me, it’s no coincidence I’ve bought two cars here and only get my car serviced at this particular location as well! Bryant in service is extremely accommodating More

by Savannah02
Recommend Dealer
Yes
Employees Worked With
Bryant Hall
October 11, 2019

Service I spoke/texted with at least 3 different people and none of them knew what the other had done. I spoke with a woman initially who decided on our plan More

by Jmk
Customer Service
Recommend Dealer
No
Employees Worked With
Brad Cody, Bryant Hall
Oct 16, 2019 -

Heritage Volkswagen of South Atlanta responded

Thank you for taking the time to review our dealership and providing us with your feedback. We appreciate you bringing this to our attention so we can look into this and improve communication with our Airport Service Customers moving forward. Additionally, we'd like to see if we can turn this around for you for future visits. If you are open to discussing your recent experience, please contact our Service Manager, Deb Freeman, or our General Manager, DJ Drawdy, at (770) 774-9310. Thank you.

October 10, 2019

I have a bankruptcy discharge on my credit. Thought no bank would approve me. Dee went beyond and above to get me s brand new car with all the gadgets (I love electronic) and got me approved. Was a honda More

by Iriedawta
Recommend Dealer
Yes
Employees Worked With
Dee holness
October 05, 2019

Dee was very knowledgeable, friendly, and responsive. He listened to our needs and worked hard to make a deal we were happy with. He did not try to push us into anything we did not want. A+ More

by Jay
Recommend Dealer
Yes
Employees Worked With
Dee holness
October 04, 2019

Had a great service day. Everyone was kind and helpful. Service was fast and done correctly. This is my third VW and the dealership is great. More

by Viper245
Recommend Dealer
Yes
Employees Worked With
Bryant Hall
October 03, 2019

Friendly and Professional Staff. I didn't have a long wait. I had the option of the internet, TV, or a movie theater. From the Service Staff, to the Cashier was a pleasant experience. More

by Jetta
Recommend Dealer
Yes
Employees Worked With
Bryant Hall
...
25
...