
Heritage Volkswagen of South Atlanta
Union City, GA
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Great service!! The dealership provides great service for my car...very courteous and friendly customer service, also. They repaired recalls, replaced a couple of mi The dealership provides great service for my car...very courteous and friendly customer service, also. They repaired recalls, replaced a couple of missing screws, and washed my car. I’m very pleased with their work. More
Customer service Ms Tonya was a very good experience working with her .Didn't think I was going to purchase another vehicle but thank you Ms Tonya for the great experi Ms Tonya was a very good experience working with her .Didn't think I was going to purchase another vehicle but thank you Ms Tonya for the great experience . More
Great service , very professionals. Always checking the car and advising you with the best solution for your car I recommend it. Thanks for take care of my car , very professionals. Always checking the car and advising you with the best solution for your car I recommend it. Thanks for take care of my car More
Smooth Process I like the liberty of decision making without the pressure of the staff. Although they are there when you need them. The salesman Dennis made himself I like the liberty of decision making without the pressure of the staff. Although they are there when you need them. The salesman Dennis made himself available to answer your questions and when called he returns your call. He truly presented himself as honest and was. From the Dealership manager, finance dept to the salesman they're all cordial and made the process comfortable. Thanks guys for a great experience. More
Good people Shaun was the salesperson we had to deal with and he was a great person to work with on the purchase of our new car Shaun was the salesperson we had to deal with and he was a great person to work with on the purchase of our new car More
Quick and efficient I wish they were upfront about all that extra cost for the service plan up front when I make the appointment over the phone. This is the 2nd time I’ve I wish they were upfront about all that extra cost for the service plan up front when I make the appointment over the phone. This is the 2nd time I’ve had to pay for maintenance when all I came in for was my vip oil change and I specifically asked about it when making the appointment. The free oil change isn’t worth $250-$400 of extra maintenance if it’s every time I come in. I’m sure I can change my own oil every 10,000 for less. Other than that, they’re great! Did my recall, oil and tire rotation, and flushed break fluid (this is the extra $248 service I was not informed of over the phone) in less that 2hrs. More
Shawn was great to work with enjoyed it got a nice vehicle Had a great experience and finding a nice low mile used car for my daughter rides great very safe and dependable. Thanks to Shawn for all his help an Had a great experience and finding a nice low mile used car for my daughter rides great very safe and dependable. Thanks to Shawn for all his help and advice More
Great staff Excellent staff and willing to go out of their way to help. This is my 2nd experience with Corey and he is amazing- almost like he’s looking out for h Excellent staff and willing to go out of their way to help. This is my 2nd experience with Corey and he is amazing- almost like he’s looking out for his mother feeling. More
Great experience!! A great experience the sales teams were very patient, not pushy.they took their time and showed us several cars and gave us details of each one. They A great experience the sales teams were very patient, not pushy.they took their time and showed us several cars and gave us details of each one. They were able to answer all question the whole sales team was excellent!! More
Back in the family I previously leased a 2015 Passat - it having been recommended by a friend who has just recently released as well. I love hers and decided to get mine I previously leased a 2015 Passat - it having been recommended by a friend who has just recently released as well. I love hers and decided to get mine. I loved it so much that I recommended it to a family member and a couple of the friends -- everyone purchased a VW from Heritage. I drove it for 2 years and bought a different car in 2018. Yikes...bad move... a book recycling the Socialist VW lovers among my friends and family who it also purchased around the same time. Being the Oddball out coming this summer I realized that the Volkswagen was indeed my preferred vehicle. Therefore, i traded the car I bought for a 2019 loaded SE Jetta. My salesperson,John,was awesome. He showed me all of the features of the car before the test drive. He noted things during the test drive. The team seemed to work together to get me in the vehicle of "my choice" not just a vehicle that would just "work".... so, just as with my friends and family who have also purchased from this great dealership, I am glad to be back in the VW Family! More