Heritage Volkswagen of South Atlanta - Service Center
Union City, GA

292 Reviews of Heritage Volkswagen of South Atlanta - Service Center
Routine oil change. I visited Heritage for my wife's car and mine for a routine oil change and inspections without an appointment so of course there will be a wait. But I visited Heritage for my wife's car and mine for a routine oil change and inspections without an appointment so of course there will be a wait. But they got us out and our vehicles taken cared of without a hitch. The staff is very friendly and keep you updated on your vehicles progress. We will definitely continue to do business with Heritage Volkswagen. Thank you! More
Oil change on new truck Very friendly explained everything and great employee, The service was fast I was number one in line and they got me out in a timely manner ! Very friendly explained everything and great employee, The service was fast I was number one in line and they got me out in a timely manner ! More
Windshield replacement Heritage Voltswagon has been servicing my 2014 Volkswagen Touareg From the day i purchase it so far I am very pleased with their work and service Bry Heritage Voltswagon has been servicing my 2014 Volkswagen Touareg From the day i purchase it so far I am very pleased with their work and service Bryant Hall is the service person that I deal with they were good person and service More
Good service I've been to the dealership many times over the years. They've always done me right. From oil changes to a new clutch in my former Jetta. I've been to the dealership many times over the years. They've always done me right. From oil changes to a new clutch in my former Jetta. More
The services aren’t the same The customer service was good but the quality of service has went down since I’ve been going to this dealership since 2014. They use to give you a co The customer service was good but the quality of service has went down since I’ve been going to this dealership since 2014. They use to give you a courtesy wash and clean at least the front portion of the car, with the oil changes and services. But when I picked my car up the plastic was still on my driver seat with the paper mat on the floor. The services seem to have gone down over the years. More
Customer Service 2.0 I love Heritage VW. The staff have the Customer Service model down. Every person that I have ever had contact with makes me feel valued. Put that met I love Heritage VW. The staff have the Customer Service model down. Every person that I have ever had contact with makes me feel valued. Put that metric with a world class product and magic happens. More
Outstanding Best service ever. Responsive, fast and courteous I will never go anywhere else. I will bring all my cars here as well as tell my neighbors Best service ever. Responsive, fast and courteous I will never go anywhere else. I will bring all my cars here as well as tell my neighbors More
Very nice They’re very nice and have an excellent coffee and snack machine option. However, and this is just like any dealership, it takes seemingly forever to They’re very nice and have an excellent coffee and snack machine option. However, and this is just like any dealership, it takes seemingly forever to have work done so if you’re waiting there please bring a book or something because you’ll be there for at least an hour for any service. More
VW Veteran Outstanding customer service. Employees are well trained, friendly and provide quick results. I have a VW Passat and this dealer has performed all t Outstanding customer service. Employees are well trained, friendly and provide quick results. I have a VW Passat and this dealer has performed all the service and maintenance. Never had a problem. More
Take care of the customers Great atmosphere and I will bring my car there Any time 😊 keep up the good work and I will see you again in the future no Great atmosphere and I will bring my car there Any time 😊 keep up the good work and I will see you again in the future no More