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Heritage Volkswagen of South Atlanta - Service Center
Union City, GA
292 Reviews
292 Reviews of Heritage Volkswagen of South Atlanta - Service Center
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June 22, 2019
Check Engine Light I was impressed because they seemed to have gotten the problem taken care of, but I just found out that I will be going back. They got the check engin I was impressed because they seemed to have gotten the problem taken care of, but I just found out that I will be going back. They got the check engine light off, but it just came back on 4 hours after picking it up. So I am not sure what is going on with the light. I am glad they said it was all covered under warranty and didn’t charge me anything. I just want to be sure the problem was really taken care of. I don’t know the names of any of the employees it was my first time there. More
by Check Engine Light
Employees Worked With
Brad Cody, Bryant Hall
June 20, 2019
70K Service I have been using Heritage VW for years to maintain my automobiles. They have a great staff that takes good care of me and my car! I have been using Heritage VW for years to maintain my automobiles. They have a great staff that takes good care of me and my car! More
by JAM713
Employees Worked With
Bryant Hall
June 18, 2019
Great service for a short appointment time. Able to get me in and out. I appreciate recommendations for future work and cost estimates. Thank You service for a short appointment time. Able to get me in and out. I appreciate recommendations for future work and cost estimates. Thank You More
by Curtis 1
Employees Worked With
Bryant Hall
June 16, 2019
Heritage voltswagon So for i am very satisfied with Heritage voltswagon and the service work was done in a timely manor very nice service department and convenient to my So for i am very satisfied with Heritage voltswagon and the service work was done in a timely manor very nice service department and convenient to my home More
by Debbietouareg
Employees Worked With
Bryant Hall
June 11, 2019
Satisfaction Not Guaranteed I am so getting over a Volkswagen dealerships in Georgia. I transferred my business to this dealership after having a pretty horrible experience wit I am so getting over a Volkswagen dealerships in Georgia. I transferred my business to this dealership after having a pretty horrible experience with Stone Mountain Volkswagen dealership. So far I have returned my vehicle to them twice for the same exact issue. This was after trying to get in contact with them for months with no satisfaction, no returned phone calls and they still haven’t fixed my issue. They had the audacity to ask me to come back so that they can fix the problem but didn’t have the decency to tell me until I asked them if my problem had been resolved and I paid thousands of dollars to have the work done. I had an appointment to bring my vehicle in and have this issue resolved but had to bring my two small grandchildren taking five hours out of my day for nothing!!! More
by Innocence0211
Employees Worked With
I don’t know their names
June 10, 2019
Customer service I came in for service met Ms Tonya Kemper and sbe was an excellent represenative for the dealership. Due to her courteous customer service She was abl I came in for service met Ms Tonya Kemper and sbe was an excellent represenative for the dealership. Due to her courteous customer service She was able to put me and my wife in a brand new 2019 Tiguan .I highly recommend my friends to go see her for any future purchases. Thanks Tonya More
by Greatness
Employees Worked With
Tonya Kemper
June 08, 2019
Bad experience My experience was terrible with the service department. I had the worse experience ever with the service department staff. I will never bring my vehic My experience was terrible with the service department. I had the worse experience ever with the service department staff. I will never bring my vehicle here again. They had my vehicle for 2 weeks to do a repair that took less than 8 hours. The attitudes of some of the service team members is unprofessional and they are very untruthful. Thank you for my repairs but no thank you, in me ever returning again. I will take my vehicle to another service department an hour away before I come back here again. More
by Terrall3
Employees Worked With
Matt Strickland, Tatianna Walker, Deb Freeman
June 08, 2019
No something was taken out of my car glove compartment not. Was happy with the service on my car. Was not happy with what someone did went into my glove compartment and took something out of it not gpod. Was happy with the service on my car. Was not happy with what someone did went into my glove compartment and took something out of it not gpod. More
by Niecy
Employees Worked With
Bryant Hall
June 07, 2019
50/50 bad diasnostics. They recommended me to change a filter that had already changed one month ago. They told me that the engine light on the screen of bad diasnostics. They recommended me to change a filter that had already changed one month ago. They told me that the engine light on the screen of my car went on and off, which they recommended that I had to pay to be diasnostic. I have never seen any light, that has to do with the engine. Now I have driven, after the oil change, 250 miles and no lights have been turned on. More
by Eddie26!
Employees Worked With
Brad Cody, Bryant Hall
June 07, 2019
Vehicle service Great customer service! My truck was ready prior to the scheduled time and happy with the service I received. Thank you to the team at Volkswagen So Great customer service! My truck was ready prior to the scheduled time and happy with the service I received. Thank you to the team at Volkswagen South Atlanta! More
by Paula71
Employees Worked With
John Abney
