Heritage Volkswagen of South Atlanta - Service Center

Sweet I will always take my car for service there brad Kerr was awesome he was very helpful and great thank you Brad Kerr thanks bunches I will always take my car for service there brad Kerr was awesome he was very helpful and great thank you Brad Kerr thanks bunches More

Car service The overall service was great. I was truly impress about separate rooms with doors for technology, kids, general room. My eyes was truly open to see The overall service was great. I was truly impress about separate rooms with doors for technology, kids, general room. My eyes was truly open to see a a "A Movie Room". More

Service beyond compare I bought my VW from this dealership and have been getting it serviced here exclusively. I have worked with several different service managers but now I bought my VW from this dealership and have been getting it serviced here exclusively. I have worked with several different service managers but now request Bradley Kerr. He courteous, knowledgeable, and friendly. He is the ultimate professional. I recently needed repairs beyond the normal service. Not only was he willing to check to see if the part was under warranty (it was) but he also found a way to cover all the extra fees; making a $1400 service cost nothing. He really cares about the customer and builds a good rapport with each one. VW needs more service managers like Bradley! More

Best VW Service department in GA The service department personnel are the reason I own three VW TDI's. Unlike other places I have been, they are extremely professional and quick. The The service department personnel are the reason I own three VW TDI's. Unlike other places I have been, they are extremely professional and quick. The amenities in the service department, movie theater, private work areas and refreshments make you feel at home and not want to leave. Best experience I have ever had!!!! More

Excellent Service Heritage VW of South Atlanta has a very professional and detailed service organization. Bryant and his team meet and exceed all expectations of what Heritage VW of South Atlanta has a very professional and detailed service organization. Bryant and his team meet and exceed all expectations of what your car servicing experience should be. Thanks guys for always showing that you care about your customers. More

Customer Service My visit with Heritage Volkswagen of South Atlanta was above standard. First of all, 2 days after I made an appointment for the 40,000 mile service, My visit with Heritage Volkswagen of South Atlanta was above standard. First of all, 2 days after I made an appointment for the 40,000 mile service, I received 2 calls prior to the actual appointment. These calls were to welcome me and to thank me for using their dealership for the service and also to confirm my appointment date and time. I've been to another dealership (On the far North Side of Town) that didn't call to confirm at all. I won't name that dealership on the north side, but I will say that I will continue to get my car serviced at Heritage Volkswagen of South Atlanta from now on. My service advisor's name is Bryant Hall. Mr. Hall was very professional from the moment I walked in the building. Plus I had a pleasant experience while getting my car serviced. It only took 2 1/2 hours to service my car. The other VW dealership would definately have taken longer to do the same job (at least 3 1/2). Also the cost was cheaper at Heritage Volkswagen compared to the other dealership. Yes, I saved money by going to Heritage Volkswagen of South Atlanta as opposed to the other dealership and I bought my car at the other dealership. It should have been cheaper at the other dealership, but it wasn't. It got a less expensive, faster and much over all better service experience at Heritage Volkswagen of South Atlanta. And NO, they aren't paying me or compensating me for this review. I just think that people should be complemented when they do an exceptional job or even a good job. As long as the customer is satisfied then that's what count. Well, I'm very satisfied. To sum it up, I'm very satisfied with this location and highly recommend Heritage Volkswagen of South Atlanta to any VW owner who needs their car serviced by a reputable dealership. They get it. They do the job right the FIRST time and don't price gouge you. With that said, I'm giving Heritage Volkswagen of South Atlanta a 5 star rating for my customer experience. The cashiers were even on point. This dealership is a well oiled machine and I honestly appreciate Bryant Hall for being the type of service represantative that EVERY dealership should have. 2 thumbs up Mr. Hall. THANK YOU SIR!!! More

Services Bryant is always pleasant to me and so are the other service rep. I was treated very nicely, so nicely that I wind up trading in my car. Service on Bryant is always pleasant to me and so are the other service rep. I was treated very nicely, so nicely that I wind up trading in my car. Service on my car was done promptly. Chrissia Belton More

Super fast service I had some issues with my Passat door locks and returned to Heritage for service. As always they took care of my car quickly, professionally, and hon I had some issues with my Passat door locks and returned to Heritage for service. As always they took care of my car quickly, professionally, and honestly. Work was completed days ahead of expectations and the price was right. Great team at Heritage. Will go back! More