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Heritage Volkswagen of South Atlanta - Service Center

Union City, GA

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292 Reviews

292 Reviews of Heritage Volkswagen of South Atlanta - Service Center

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May 20, 2020

Went to Heritage VW to have some warning lights checked out. My service rep was quick to touch base with me as I waited in the lounge. I appreciated everything being explained clearly. I also felt comforta More

by dfekete
Recommend Dealer
Yes
Employees Worked With
Jeremy Taylor, Bryant Hall
May 19, 2020

Always great service and communication. Have never had any issues with the staff. Great place! Jermald was very helpful and courteous. I will definitely continue to use service dept. More

by DDunn
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore
May 18, 2020

Took my car to this dealership to get some items fixed they left us sitting there for 2 hrs to then let us know that the guy to work on it wasn’t even there. Terrible customer service!!!!!!!!!!!!!!! More

by Tgregg5640
Recommend Dealer
No
Employees Worked With
Gee
May 28, 2020 -

Heritage Volkswagen of South Atlanta responded

Thank for taking the time to provide us with your feedback. We will be passing this along to our Service Manager, Joe Pitt, who will reach out to discuss your experience and address any further concerns you have. We apologize for the miscommunication and inconvenience you experienced. If you would like to reach out to Joe directly, please contact him at (770) 774-9310.

May 16, 2020

Jermald did his absolute best to keep me informed and taken care of. Short of a mishap, on Enterprises part, this visit was great! Even on a super busy day! More

by Gcculbreth
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore
May 15, 2020

Bryant Hall in the service department is amazing! I get explanations on what’s needed for my vehicle, if something changes, I’m communicated with before hand so there are never any surprises. I appreciate More

by xquzit64
Recommend Dealer
Yes
Employees Worked With
Bill Kenny, Bryant Hall, Derrick Chisholm
May 15, 2020

Excellent service from Bryant Hall and the technician Josue Olivencia. They take care of my car every time I go there. Highly recommended. See you soon! More

by daishlymichelle
Recommend Dealer
Yes
Employees Worked With
Josue Olivencia, Bill Kenny, Corey Haynes, Bryant Hall
May 15, 2020

My service was good. My car was serviced in a timely manner. I was very pleased with the car wash. My car was very clean. More

by Emma Walker
Recommend Dealer
Yes
Employees Worked With
Bryant Hall
May 14, 2020

The wait time wasn’t long and the service people knew there job. They even honor another store coupons. Atlanta South is m’y knew service team. More

by derekcrayton
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore, Bryant Hall
May 14, 2020

Mr. Passmore waited on me and gave exalent service. Your service department is one of the reasons I keep buying from this dealership. Ralph Atkins More

by Viper245
Recommend Dealer
Yes
Employees Worked With
Mr. Passmore *****, Brad Cody, Bryant Hall
May 14, 2020

G and the Team At Heritage VW is awesome. They are very friendly and I'm not from Atlanta. Only disappointing part was no free bottle water. More

by latanyarogers
Recommend Dealer
Yes
Employees Worked With
G in Service, Bryant Hall