Heritage Volkswagen of South Atlanta - Service Center
Union City, GA

292 Reviews of Heritage Volkswagen of South Atlanta - Service Center
Went to Heritage VW to have some warning lights checked out. My service rep was quick to touch base with me as I waited in the lounge. I appreciated everything being explained clearly. I also felt comforta out. My service rep was quick to touch base with me as I waited in the lounge. I appreciated everything being explained clearly. I also felt comfortable waiting there during these COVID times. Everyone was wearing masks, seats in the lounge were spread out. I was very pleased with the usual professionalism and extra steps they are currently taking. More
Always great service and communication. Have never had any issues with the staff. Great place! Jermald was very helpful and courteous. I will definitely continue to use service dept. any issues with the staff. Great place! Jermald was very helpful and courteous. I will definitely continue to use service dept. More
Took my car to this dealership to get some items fixed they left us sitting there for 2 hrs to then let us know that the guy to work on it wasn’t even there. Terrible customer service!!!!!!!!!!!!!!! they left us sitting there for 2 hrs to then let us know that the guy to work on it wasn’t even there. Terrible customer service!!!!!!!!!!!!!!! More
Jermald did his absolute best to keep me informed and taken care of. Short of a mishap, on Enterprises part, this visit was great! Even on a super busy day! taken care of. Short of a mishap, on Enterprises part, this visit was great! Even on a super busy day! More
Bryant Hall in the service department is amazing! I get explanations on what’s needed for my vehicle, if something changes, I’m communicated with before hand so there are never any surprises. I appreciate explanations on what’s needed for my vehicle, if something changes, I’m communicated with before hand so there are never any surprises. I appreciate the level of service I receive from Mr. Kenny and the service team. More
Excellent service from Bryant Hall and the technician Josue Olivencia. They take care of my car every time I go there. Highly recommended. See you soon! Josue Olivencia. They take care of my car every time I go there. Highly recommended. See you soon! More
The wait time wasn’t long and the service people knew there job. They even honor another store coupons. Atlanta South is m’y knew service team. there job. They even honor another store coupons. Atlanta South is m’y knew service team. More
Mr. Passmore waited on me and gave exalent service. Your service department is one of the reasons I keep buying from this dealership. Ralph Atkins service department is one of the reasons I keep buying from this dealership. Ralph Atkins More
G and the Team At Heritage VW is awesome. They are very friendly and I'm not from Atlanta. Only disappointing part was no free bottle water. friendly and I'm not from Atlanta. Only disappointing part was no free bottle water. More