Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Heritage Volkswagen of South Atlanta - Service Center
Union City, GA
292 Reviews
292 Reviews of Heritage Volkswagen of South Atlanta - Service Center
Sort by
April 04, 2020
The customer service was great but the prices are ridiculous! $292 for labor fees just to change the top of a middle console smh RIP off hopefully I never need any other services done and if so I wil ridiculous! $292 for labor fees just to change the top of a middle console smh RIP off hopefully I never need any other services done and if so I will look EVERYWHERE else before I choose the dealership More
by Asjacks27
Employees Worked With
Bryant Hall
March 31, 2020
Issac was very helpful and convenient. It was a swift transition and he was very helpful and explaining well to me for service repairs. I’m a young female and I can say I wasn’t take. Advantage of. transition and he was very helpful and explaining well to me for service repairs. I’m a young female and I can say I wasn’t take. Advantage of. More
by Brandi
Employees Worked With
Issac
March 26, 2020
This was the first time for me at this dealership. As soon as I pulled in they where right there to get all my information. It was a pleasant experience, and if I ever need any other work done on my ca soon as I pulled in they where right there to get all my information. It was a pleasant experience, and if I ever need any other work done on my car this is the place I'll take it to. More
by Tammy
Employees Worked With
Bryant Hall
March 25, 2020
Was there 3.5 hours for an oil change and tire rotation. They forgot to put the oil changer sticker on my car so I had to drive back after work. They also did not top off my fluids which I only noticed beca They forgot to put the oil changer sticker on my car so I had to drive back after work. They also did not top off my fluids which I only noticed because after I realized the oil change sticker was missing I checked all the fluids and the oil. My service advisor checked the oil and topped on my wiper fluids but I’m still not convinced it was done the first time. I also paid for a tire alignment, rotation and balance. I noticed that the hubcaps were still on the exact wheels but he assured me that then put them back on exactly where they were. The car still drives the same to me. After paying $332 I’m left wondering if the work was actually done. More
by Thompson6350
Employees Worked With
Tony Burke
March 23, 2020
Service department staff were excellent and provide a quick turnaround time. Oil and filter change and inspection was completed quickly. One on one with the service advisor after the service was good. quick turnaround time. Oil and filter change and inspection was completed quickly. One on one with the service advisor after the service was good. More
by jdelvalle15
Employees Worked With
Bryant Hall
March 21, 2020
Jermald was amazing! He helped in every way even when I had a problem in getting my oil change and getting the services that I was supposed to get. I really felt like he understood my issues had a problem in getting my oil change and getting the services that I was supposed to get. I really felt like he understood my issues More
by Victoria cleveland
Employees Worked With
Jermald passmore
March 20, 2020
My service advisor Gee was kind and courteous. He followed up during the process. He was knowledgeable about the repairs that need to be made. followed up during the process. He was knowledgeable about the repairs that need to be made. More
by JLAssociates
Employees Worked With
Gee, Bryant Hall
