Hermiston CDJR

Was helpful and good to deal with Was treated nice. Salesman was helpful and knowledgeable. Did his best to anwser all of my questions. Overall experience was good and happy so Was treated nice. Salesman was helpful and knowledgeable. Did his best to anwser all of my questions. Overall experience was good and happy so far with my purchase. More

Kevin was great to work with. I’m located in Nampa, ID and Kevin was prompt with service, was extremely friendly, and worked to find me the truck I wanted within my budget. After I’m located in Nampa, ID and Kevin was prompt with service, was extremely friendly, and worked to find me the truck I wanted within my budget. After closing the deal, he even met me halfway to Hermiston to deliver the truck to me. Highly recommended. More

Wrong diagnosis Went in for coolant leak that had no coolant dripping. Figured 1 gallon of coolant per 100 miles I would see something. After research and speaking wi Went in for coolant leak that had no coolant dripping. Figured 1 gallon of coolant per 100 miles I would see something. After research and speaking with other 2017 Ram 3500 owners, they said egr cooler is burning it off and you will never see a leak. So, the dealer told me my coolant tank is cracked in the back and separates under pressure and is leaking down where you can't see it. They said $ 120 for coolant reservoir and $96 for diagnosis AND $399 for labor. I saved $399 by replacing it myself. I drove 30 miles back to the dealer with no fix of my problem. Yes, we burped it and still no fix. Tech actually blamed my new truck for having to much engine pressure and ruined my brand new coolant reservoir. I think they don't want me to have the problem resolved as I have a 200,000 Mile extended warranty. More

Good service Went for a oil change. Had great staff asking if we needed anything. Was in and out in an hour. Service deptartment was great do deal with. Went for a oil change. Had great staff asking if we needed anything. Was in and out in an hour. Service deptartment was great do deal with. More

Best dealership ever. Rich was really friendly from the very start, easy to talk to, very helpful. He got me the best pricing that would work with my budget. Great customer Rich was really friendly from the very start, easy to talk to, very helpful. He got me the best pricing that would work with my budget. Great customer service, everyone that works there is very friendly and have great team work. I recommend everyone to go try out there dealership you will not regreat it at all. More

Great experience Got a really good vehicle, excellent customer service, and an amazing price. Would definitely go back if I need another one some day. Overall great ex Got a really good vehicle, excellent customer service, and an amazing price. Would definitely go back if I need another one some day. Overall great experience. More

LOVE the Service Center in Hermiston. Love the Service Center in Hermiston. They have great communication and I always know what to expect to pay BEFORE I have service performed. Fast and Love the Service Center in Hermiston. They have great communication and I always know what to expect to pay BEFORE I have service performed. Fast and friendly service. More

Oil Change and service Always good customer care. There busy so appointment could be a week or so out. They provide a shuttle but a express lane would be nice. Always good customer care. There busy so appointment could be a week or so out. They provide a shuttle but a express lane would be nice. More

Tailgate latch failure I had taken my truck to tricities dodge for a repair. They didn't do anything for the repair and couldn't get the tailgate to drop open. I decided to I had taken my truck to tricities dodge for a repair. They didn't do anything for the repair and couldn't get the tailgate to drop open. I decided to go to Hermiston, they took good care of me and the truck. Very good people. More

Well taken care of I was skeptical of using this dealer but was surprised at how i was taken care of throughout the process. I had my truck checked by another tire deal I was skeptical of using this dealer but was surprised at how i was taken care of throughout the process. I had my truck checked by another tire dealer and they didn't find all that was wrong. Hermiston Chrysler took care of the issues at a reasonable price. Steers and drives like new. Thanks again Gary! More