About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Hermiston Chrysler Dodge Jeep Ram - Service Center

4.6

87 Lifetime Service Reviews

81143 N Hwy 395, Hermiston, Oregon 97838

87 Reviews of Hermiston Chrysler Dodge Jeep Ram - Service Center

Sort by Write a review
July 01, 2018

"Water pump replacement "

- Martin

I took my truck in without a appointment and was told that they would do there best to work it in just 4 hours later they called saying job was done

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rick Raver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 01, 2018

"As expected!! "

- C4jester

Needed a quick oil change before a long trip and Eric was able to get me in. Not oil did her get my truck back to me in time, he was able to rotate my tires and perform a needed recall repair! Great job! Thanks. Skip

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric Schell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 29, 2018

"Service Department needs Help!"

- cheriseannetteturner

Very disappointed in the parts and service department! Called initially to buy a fob and have it programmed to my Dodge. Drove over to Hermiston from Pendleton to be surprised with “oops we don’t have the right fob after all”. Had one ordered specifically for me and I called them after it arrived letting me know that I work long hours but I had a two week vacation starting at the end of June and that I would call to schedule at that time. I call back to schedule the programming and “oops we have already used that fob”. What a bunch of B.S! GET IT TOGETHER PEOPLE!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Victor Luna
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Raver
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Eric Schell
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Teresa Hallauer
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 27, 2018

"Recall on my journey "

- deannbecky

Service department scheduled a day and then completed the work in a timely manner. The service desk staff was polite and helpful in getting the service completed as soon as possible

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric Schell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Gary Walls worked and completed work
June 25, 2018

"Rick was very helpful in the service department. Thanks"

- rygerry

Dealership worked fast to get my vehicle fixed and get me back on the road. Good service, easy to work with, and good customer service.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rick Raver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 17, 2018

"Not very happy with service.. "

- Craig Gabriel

Was haveing a over heating problem. Said maybe a clutch fan. Clutch fan put on. Still over heating next day. Took to another shop, checked radiator, and it is plugged . So now they are fixing it right. Why wasn’t the radiator checked when brought in. Now another $ 500-600 to fix the real problem. Not Happy at all.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rick Raver
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 15, 2018

"They are right on schedule and do a great job."

- Bilbea

We have been impressed with Eric and his crew in their prompt handling of their customers. We tell others about how greatly impressed we are with the dealership.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victor Luna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 10, 2018

" The service department"

- craigcurnutt

I'm very satisfied with the service they took me in in a very rapid time repaired oil leaks. They're very accommodating job well done

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rick Raver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Eric Schell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 07, 2018

"Beyond impressed with this service center "

- jssvetich

Wonderful experience!!! Rick is the best! They fixed my problem, took me back to work and created the most stress free experience of that entire week!!!! Not to mention they helped me celebrate my birthday in rare form....😊

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rick Raver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 07, 2018

"They damaged my car. It's a challenger "

- BURLSINK800

Took car in to oil changed and the had oil inside my car on driver side and oil on my wheels . On scratches on my hood and ripped the rubber piece in front. And my husband only wash our car in umatilla . They offered me free oil change. When I called they told me they would detail my car. And did go get my car washed in umatilla and the guy that washes my said when washed it the scratches wasn't there. So that's why giving u a 1 star

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Eric Schell
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 07, 2018 -

Hermiston Chrysler Dodge Jeep Ram responded

As I responded to your previous Facebook post, yes we told you we would detail the vehicle here. Upon arrival, we were told the only people you wanted detailing the vehicle were in Umatilla. After discussing the issue further, we agreed to cover your next oil change and you agreed that was fair.

1
...
1 - 10 of 87 results