Needed a quick oil change before a long trip and Eric was able to get me in. Not oil did her get my truck back to me in time, he was able to rotate my tires and perform a needed recall repair! Great job! Thanks. Skip
Very disappointed in the parts and service department! Called initially to buy a fob and have it programmed to my Dodge. Drove over to Hermiston from Pendleton to be surprised with “oops we don’t have the right fob after all”. Had one ordered specifically for me and I called them after it arrived letting me know that I work long hours but I had a two week vacation starting at the end of June and that I would call to schedule at that time. I call back to schedule the programming and “oops we have already used that fob”. What a bunch of B.S! GET IT TOGETHER PEOPLE!!
- Craig Gabriel Verified Customer Verified Customer
Was haveing a over heating problem. Said maybe a clutch fan. Clutch fan put on. Still over heating next day. Took to another shop, checked radiator, and it is plugged . So now they are fixing it right. Why wasn’t the radiator checked when brought in. Now another $ 500-600 to fix the real problem. Not Happy at all.
Wonderful experience!!! Rick is the best! They fixed my problem, took me back to work and created the most stress free experience of that entire week!!!! Not to mention they helped me celebrate my birthday in rare form....😊
Took car in to oil changed and the had oil inside my car on driver side and oil on my wheels . On scratches on my hood and ripped the rubber piece in front. And my husband only wash our car in umatilla . They offered me free oil change. When I called they told me they would detail my car. And did go get my car washed in umatilla and the guy that washes my said when washed it the scratches wasn't there. So that's why giving u a 1 star
As I responded to your previous Facebook post, yes we told you we would detail the vehicle here. Upon arrival, we were told the only people you wanted detailing the vehicle were in Umatilla. After discussing the issue further, we agreed to cover your next oil change and you agreed that was fair.