Herrin-Gear Chevrolet
Jackson, MS
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After trying to get an oil change on my 1999 C5 corvette at 6 different automotive service shop. I decided to go to Herrin Gear Chevrolet, (what do I have to lose). I was met by the Service Technician. He w at 6 different automotive service shop. I decided to go to Herrin Gear Chevrolet, (what do I have to lose). I was met by the Service Technician. He welcomed me and was surprised that no one wanted to change my oil. He checked my corvette in and the oil was changed and service was outstanding. I will continue to come to Herrin Gear until I trade my corvette or it stops running. Thank You for having great professional service Technician and doing outstanding work. May the Lord continue to Bless Herrin Gear. More
I only spoke with her by phone and she was very polite and professional, have nothing to say bad about her at all. But in the other hand, I was dealt a bad card after purchasing extra coverage for a car I and professional, have nothing to say bad about her at all. But in the other hand, I was dealt a bad card after purchasing extra coverage for a car I brought in 2024, and they did not do what they said, leaving me a balance of $900.00 plus dollars, s I have purchased many cars and trucks there for years, and for me to be treated that way was very heart broken. So I decided to take my money somewhere else in the future. More
My latest visit regarding a GM recall went well. Pâté is the best at getting situations handled and moving to the next step. This is my second encounter with a Darius as Service Representative I wil Pâté is the best at getting situations handled and moving to the next step. This is my second encounter with a Darius as Service Representative I will be asking for him when I schedule routine service moving forward!!! Both of you are Great!!!! More
Welcome to Herrin Gear, the full experience: drop off your barely-used Chevy, wait weeks for a loaner, then receive a car that smells like a strip-club locker room had a housewarming party, so I had to d your barely-used Chevy, wait weeks for a loaner, then receive a car that smells like a strip-club locker room had a housewarming party, so I had to drive around with the windows down and my business clothes mourning my dignity. They make you babysit the odometer because apparently loaners expire at 5,000 miles — mine was already at 4,900+. Kayla Everitt, “Clueless”, promises callbacks that are apparently as mythical as unicorns. When you finally corner the service manager, who looked like he’d just finished a late shift at the bar. He cheerfully tells you a pre-existing problem won’t be covered even though your warranty’s about to die at 36,000 miles. Bravo. If you want the worst service and a masterclass in indifference, buy from Herrin Gear. Otherwise, run. Herrin Gear: where competence goes on vacation. Bravo service Dept. Bravo!! More
