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Herrin-Gear INFINITI - Service Center

Jackson , MS

4.8
641 Reviews
Call Service Center (601) 354-4821

641 Reviews of Herrin-Gear INFINITI - Service Center

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May 25, 2025

My Appointment time was accurate. I am please with my service each visit they get you and out in a timely manner .You dont have to sit and wait they provide transportation to where More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
May 30, 2025 -

Herrin-Gear INFINITI responded

Thank you for the outstanding 5-star review! We’re proud to hear that your service appointments at Herrin-Gear INFINITI consistently meet your expectations—from accurate scheduling to efficient turnaround times. Providing timely, professional service along with complimentary transportation is just one of the ways we prioritize convenience and customer satisfaction. Your continued trust means everything to our team, and we’re committed to keeping your INFINITI running at its best. We appreciate your support and look forward to serving you again soon. Home of the Certified INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

April 18, 2025

Great service, I called about my screen going black in my 2025 qx80. Taryn did an amazing job getting me in and out and getting my problem fixed. More

by Fancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Williams
Report | Print
Apr 20, 2025 -

Herrin-Gear INFINITI responded

Thank you for the excellent 5-star review! We’re so glad to hear that Taryn delivered the outstanding service experience you deserve. At Herrin-Gear INFINITI, we understand how important it is to resolve issues quickly—especially with advanced technology like the digital display in your 2025 QX80. Taryn’s quick action and commitment to customer satisfaction reflect our dedication to keeping your INFINITI performing at its best. We appreciate your trust and look forward to continuing to serve all your automotive needs. Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 30, 2025

Friendly people down to earth, randy very helpful right on what's needed and future More

by charlesp1187
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Samantha Busby, Payne Tyer
Report | Print
Apr 01, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We’re delighted to hear that Randy, Samantha, and Payne provided you with a friendly, down-to-earth, and helpful service experience at Herrin-Gear INFINITI. Our team is committed to delivering expert care and clear communication to ensure your INFINITI stays in peak condition. We appreciate your trust and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

March 26, 2025

Overall experience wasn’t bad, the prices for a tire rotation and oil change has gotten stupid crazy though More

by macd5311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Apr 04, 2025 -

Herrin-Gear INFINITI responded

Thank you for sharing your feedback. We’re glad to hear your overall experience at Herrin-Gear INFINITI was positive, but we understand your concern regarding pricing. Our goal is to provide exceptional service using genuine INFINITI parts and expert technicians to ensure your vehicle performs at its best. We continuously strive to offer competitive pricing while maintaining the highest standards of care. If you have any questions or would like to discuss service options, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

January 28, 2025

Great atmosphere and fast and friendly service . The appearance of the place is very pleasant. More

by sandersdarryl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Williams
Report | Print
Feb 01, 2025 -

Herrin-Gear INFINITI responded

Thank you for your 5-star review! We're thrilled to hear that you enjoyed the welcoming atmosphere and fast, friendly service at Herrin-Gear INFINITI. Providing a top-tier customer experience in a comfortable and professional setting is always our goal. We appreciate your support and look forward to serving you again! Home of the INFINITI Q50 Q60 Q70 QX30 QX50 QX55 QX60 QX70 QX80 #HGCares

January 11, 2025

Jerry Jones gave me great service. I was very appreciative. Waiting area was very nice and comfortable. More

by Jbart19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones,Lathario Barnes,James Archie
Report | Print
Jan 17, 2025 -

Herrin-Gear INFINITI responded

Thank you for sharing your 5-star experience with us! We're thrilled to hear that Jerry Jones provided you with exceptional service during your visit to Herrin-Gear INFINITI. Jerry's dedication to customer satisfaction truly shines, and we're proud to have him on our team. We're also glad you found our waiting area comfortable—creating a welcoming environment for our valued customers is a top priority. We appreciate your support and look forward to serving you again! #HGCares

December 13, 2024

I have been with the dealership since 2003. They always been great and there for you. The staff is always attentive and willing to assist. More

by leehearon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jones
Report | Print
Dec 20, 2024 -

Herrin-Gear INFINITI responded

Thank you for being a loyal member of the Herrin-Gear INFINITI family since 2003! We’re honored to have earned your trust for over two decades. Our team takes great pride in providing attentive and reliable service every step of the way. Your satisfaction means everything to us, and we’re always here to assist with your INFINITI needs. We look forward to continuing to serve you for years to come! #HGCares

December 06, 2024

Service was timely. Randy let us know status and kept us inform. Well please with Infinity service More

by Frock73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Report | Print
Dec 12, 2024 -

Herrin-Gear INFINITI responded

Thank you for sharing your 5-star experience with Herrin-Gear INFINITI! We’re delighted to hear that Randy provided timely updates and kept you well-informed throughout your service visit. Ensuring a smooth and transparent process is always our priority, and it’s wonderful to know we exceeded your expectations. Your satisfaction means the world to us, and we look forward to providing the same level of excellence during your next visit. Thank you for choosing Herrin-Gear INFINITI! #HGCares

November 13, 2024

Great service and quick responses. Would recommend to any vehicle owner for services. Great facility. More

by mozelllittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ayers
Report | Print
Nov 18, 2024 -

Herrin-Gear INFINITI responded

Thank you for the glowing 5-star review! We're thrilled to hear you appreciated our great service, quick responses, and state-of-the-art facility here at Herrin-Gear INFINITI. Recommendations like yours mean the world to us and reinforce our commitment to providing exceptional care for all vehicle owners. We’re honored to have earned your trust and look forward to serving you again in the future. #HGCares

November 04, 2024

The service was excellent. My car was picked up and returned and in good condition by driver. More

by gwenakard@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Report | Print
Nov 18, 2024 -

Herrin-Gear INFINITI responded

Thank you for the fantastic review! We're so glad to hear that your service experience was excellent and that our pick-up and delivery service met your expectations. At Herrin-Gear INFINITI, we strive to make every step of the process as convenient and seamless as possible. We're pleased that your car was returned in great condition, and we look forward to serving you again for all your future vehicle maintenance needs. #HGCares

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