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Herrin-Gear INFINITI - Service Center

Jackson , MS

4.8
643 Reviews
Call Service Center (601) 354-4821

643 Reviews of Herrin-Gear INFINITI - Service Center

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August 11, 2022

The guys there are amazing. They make sure everything is taken care of with my car. Always educating me on how to take care of my car. More

by Schawanda Pierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gray, Antonio Chambers, James Ayers, Jerry Jones
Report | Print
Aug 14, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

August 10, 2022

They’re okay just hard to get them to answer their phone calls and even return their calls! More

by Kidz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Sep 20, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

July 30, 2022

Seems to have a problem with providing loaner cars to out of town customers while their car is being serviced. More

by Shudson16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Nov 12, 2022 -

Herrin-Gear INFINITI responded

We're sorry to hear you weren't completely satisfied with your experience. If there is anything we can do to help, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2022

The dealership is Good. Busy at times but that should be expected now days. I didn't mind the wait.. More

by Loyal Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker, Jerry Jones
Report | Print
Jul 19, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

July 07, 2022

They provide the best service you can find. They make you feel like family and will work with you. More

by jeffery.crosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Brown, Antonio Chambers, James Ayers, Jerry Jones
Report | Print
Jul 12, 2022 -

Herrin-Gear INFINITI responded

Hey Jeffery, thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

July 01, 2022

Tricia did an awesome job. She was very knowledgeable and suggestive as to things that would help me. More

by JamesJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Report | Print
Jul 06, 2022 -

Herrin-Gear INFINITI responded

Hey James, thanks for the 5-star review! We're glad to hear your experience with Tricia and the team was a positive one. We will pass on the kind words. It was a pleasure working with you, we hope to see you again! Thank you for your business!

June 30, 2022

Excellent service and all personnel were great. Quite impressive service. Car delivery to Vicksburg was exceptional. More

by ERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery, Tim Gray, Lathario Barnes
Report | Print
Jul 06, 2022 -

Herrin-Gear INFINITI responded

Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

June 25, 2022

Mr. Jerry Jones took great care of me. He made me feel heard and valued as a customer. More

by Alicethigpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Report | Print
Jun 28, 2022 -

Herrin-Gear INFINITI responded

Hey Alice, we're glad your experience with Jerry and the team was a good one! We will pass on the kind words. It was a pleasure working with you and thank you for your business!

June 21, 2022

Great customer service. Service was excellent! I made a phone call with questions about my car and got an immediate response. More

by Jones
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Report | Print
Jun 28, 2022 -

Herrin-Gear INFINITI responded

Hey Jones, thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

June 21, 2022

The professionalism and knowledge of the service staff is second to none in Jackson. They have always provided awesome service and advice during my visits. More

by smith434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Report | Print
Jun 28, 2022 -

Herrin-Gear INFINITI responded

You flatter us! Thanks for the 5-star review! It was a pleasure working with you, we hope to see you again! Thank you for your business!

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