Herrin-Gear INFINITI - Service Center

Tricia Montgomery always does a great job handling my service needs. She is very professional and helpful solving any issues that I have. service needs. She is very professional and helpful solving any issues that I have. More

Great service! Everybody were friendly and courteous. I have noticed a pleasant improvement in how the service representatives treat the customers. Everybody were friendly and courteous. I have noticed a pleasant improvement in how the service representatives treat the customers. More

The waiting are was clean and I appreciate the manager doing a walk through to check on customers as we all waited to have our vehicles serviced with care. Thank you doing a walk through to check on customers as we all waited to have our vehicles serviced with care. Thank you More

First time dealing with Herrin-Gear and all was well. The staff was ver nice and professional. The staff was ver nice and professional. More

It’s clean and everyone is really pleasant but the pricing for simple stuff is high or expensive pricing for simple stuff is high or expensive More

The service agent did a great job! My concern is with the over pricing. Each item was charge as if I brought my vehicle to the repair at on different trips. My vehicle was already on t My concern is with the over pricing. Each item was charge as if I brought my vehicle to the repair at on different trips. My vehicle was already on the rack and the suggested items of repair such as brake fluid, coolant, and etc. were all at ridicules prices....over $150 each. What's odd is you guys only service my car. I just had an old change...but now all my fluids are low. I wish there was another dealer in this area or near by. Infiniti really need to be monitor for inflated/bloated pricing. More

Mr. Quency Coleman was awesome as usual. The issue was quickly diagnosed and resolved. I would give it 5 stars but the antifreeze splatter was not cleaned off by the technician. quickly diagnosed and resolved. I would give it 5 stars but the antifreeze splatter was not cleaned off by the technician. More

The customer service experience was great & atmosphere was pleasant. Car was ready on time. The hot me in & out. was pleasant. Car was ready on time. The hot me in & out. More

The service and employees were friendly, helpful and always updating me on my vehicles service. They were awesome. always updating me on my vehicles service. They were awesome. More

Great costumer service. Got the job done! Quick service and respectful Thanks for all your help Got the job done! Quick service and respectful Thanks for all your help More