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Herrin-Gear INFINITI - Service Center

Jackson , MS

4.8
642 Reviews

642 Reviews of Herrin-Gear INFINITI - Service Center

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December 29, 2021

The service was great and didn't take long to complete. The rep was very nice and kept checking in on to ensure everything was okay. More

by keshagreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
Jan 04, 2022 -

Herrin-Gear INFINITI responded

Thank you for your business and the 5-star review!

December 29, 2021

Pastor Ayers is an excellent manager and goes out of his way to make sure the customer is satisfied. Quency Coleman returning pushed things to an even higher degree of excellence (SO HAPPY HE IS BACK)! F More

by sdharper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
Jan 04, 2022 -

Herrin-Gear INFINITI responded

Thank you for the review! We are pleased to hear about your great experience with our dealership and team! If there is anything else you need assistance with, please don't hesitate to reach out!

December 22, 2021

James is a shining star in an otherwise cloudy sky. Going forward I will only deal with him. More

by jbtj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Ayers
Dec 24, 2021 -

Herrin-Gear INFINITI responded

Thank you for choosing Herrin-Gear INFINITI. We look forward to seeing you again!

December 19, 2021

Very helpful. Got me in and out as quick as possible. Friendly as always and excellent service. More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanehan Westphal, James Ayers, Jerry Jones, Quency Coleman
Dec 22, 2021 -

Herrin-Gear INFINITI responded

We appreciate your business, Shannon! Thank you for trusting Herrin-Gear Infiniti!

December 18, 2021

Randy has always taken very good care of our cars, and been very helpful. We are grateful for his service. More

by cmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Dec 21, 2021 -

Herrin-Gear INFINITI responded

Thank you for the review! We agree! We are grateful to have Randy on the team! If there is anything else we can assist you with, please feel free to reach out!

December 17, 2021

Randy Walker always goes above and beyond and is very knowledgeable. #1 in customer service. More

by Wanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Dec 21, 2021 -

Herrin-Gear INFINITI responded

Thank you for the 5-star review! We are pleased to hear about your wonderful experience with Randy! We will let him know about the positive feedback.

December 14, 2021

Better experience than previous! As in the past service provided By Quincy Coleman very outstanding. Good to have him back. Very exact in service recommendation and ensuring that specific details of those More

by t_rolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
Dec 16, 2021 -

Herrin-Gear INFINITI responded

Thank you for your feedback! We love having Quincy on our team and are pleased to hear about the outstanding service that was provided. We look forward to seeing you again!

December 10, 2021

The staff is very knowledgeable and patient with the customers. They listen and work hard to resolve any issues. More

by gcrittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Dec 13, 2021 -

Herrin-Gear INFINITI responded

Thank you for sharing your experience with us! We truly appreciate your business. If there is anything else we can do for you, please feel free to reach out!

December 08, 2021

I was greeted with such professional service. Mr. Quincy Coleman and the technician was very caring and very helpful. Thank you. More

by Lharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Coleman and Nick the technician
Dec 13, 2021 -

Herrin-Gear INFINITI responded

Thank you for the review! We are always happy to help in any way that we can. We look forward to seeing you again!

December 06, 2021

The servbices required and requested were delivered within 2 hours and a set of discounts applied to the final bill. Randy Walket is GREAT! The dealership's waiting room is clean, comfortable and stoc More

by crazycraig48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Dec 13, 2021 -

Herrin-Gear INFINITI responded

Thank you for the review! We are pleased to hear about your great experience at our dealership. We appreciate your business and look forward to seeing you again!

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