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Herrin-Gear INFINITI - Service Center

Jackson , MS

4.8
643 Reviews

643 Reviews of Herrin-Gear INFINITI - Service Center

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September 17, 2021

Friendly knowledgeable staff that go above and beyond to take care of your vehicle and make you feel they appreciate your business. More

by cfayebell67
Recommend Dealer
Yes
Employees Worked With
Patrina Gibson, James Ayers
Sep 21, 2021 -

Herrin-Gear INFINITI responded

Thanks for the great review! Please don't hesitate to give us a call or stop by if you need anything else!

September 17, 2021

Totally awesome. We were treated with total respect. We were from Texas and Tricia treated us like family. More

by dickeyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Sep 21, 2021 -

Herrin-Gear INFINITI responded

Thanks for taking the time to rate and review your experience with us! Please let us know if there's anything else we can help with. Have a great day!

Sep 21, 2021 -

dickeyk responded

Sure wish yall were closer to Vicroria Texas we need dealerships like you guys...thanks again for taking care of us.

September 13, 2021

Always a great service day at Herring Gear Infiniti of Jackson. James Ayers and the crew make me feel like a VIP and that my business is appreciated. More

by cfayebell67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patronage Gilmore, James Ayers
Sep 15, 2021 -

Herrin-Gear INFINITI responded

Thanks for leaving us a review! We're glad to hear you had a great experience with James and the rest of the team. If there's anything else you need just let us know!

September 12, 2021

Randy Walker was very knowledgeable and could pinpoint the one problem I had noticed with my car. Otherwise I just needed an oil change and tires rotated until the check of systems discovered another pro More

by suzieh
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Sep 15, 2021 -

Herrin-Gear INFINITI responded

Thank you for continuing to choose Herrin Gear INFINITI! Your feedback and experience are important to us. We're so glad to hear you had a more enjoyable experience this time around!

September 11, 2021

Service dept. rep. Was very knowledgeable , explained how i would receive a text about the services i asked for! Everything was very detailed! Overall experience was 100% in all areas! By the way i love the More

by Msviv46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Sep 15, 2021 -

Herrin-Gear INFINITI responded

Thank you for leaving us a review. We're always looking to provide the best experience possible for our customers! If there's anything else we can help with please don't hesitate to give us a call or stop by!

September 05, 2021

I needed a new key fob for my 2007 Infiniti FX45. They had me in and out within an hour, and the cost was what I expected it to be. More

by Sam.glorioso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Sep 09, 2021 -

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a review. We're so glad we could help you get a new replacement fob! If there's anything else we can assist with please don't hesitate to reach out!

September 04, 2021

The service person was very professional and nice he handles everything we asked him to do. Mr. Jerry Jones deserves an “A” for his service. More

by valeriearrington23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Sep 09, 2021 -

Herrin-Gear INFINITI responded

Thank you! We value your business and look forward to seeing you again in the future.

September 03, 2021

Mr Jones has received my car each time maintenance service, tire rotation and brought a new tire front drivers side. Mr Jones very courteous and service was prompt. My car was cleaned inside and out More

by patbarr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany, Jerry Jones
Sep 09, 2021 -

Herrin-Gear INFINITI responded

Thank you for continuing to choose Herrin Gear INFINITI! We do our utmost to provide the best experience possible from the drop-off to pick up. If there's anything else we can assist with please don't hesitate to reach out!

September 01, 2021

The service department representative was very knowledgeable and helpful. He explain that I will be receiving a text about my car and how to approve the recommendation of the technician. More

by johnson.shirley2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Sep 04, 2021 -

Herrin-Gear INFINITI responded

Thank you! We value your business and look forward to seeing you again in the future.

August 30, 2021

Mr Jones was very informative and through I was very pleased with the service and will come back and refer others thank you mr Jones More

by patbarr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Jones
Aug 30, 2021 -

patbarr22 responded

Herrin-Gear Infinity thank you for quality service

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