Herrin-Gear INFINITI - Service Center

Herrin-Gear INFINITI responded

We appreciate your 4-star review and kind words about Patrick. Providing efficient service and clear updates is a top priority for us, and we're glad to hear that Patrick delivered on both fronts. His professionalism and personable demeanor are qualities we value in our team members, and we'll be sure to pass along your appreciation to him. Thank you for choosing Herrin-Gear INFINITI for your automotive needs, and we hope to earn that extra star from you in the future!

Herrin-Gear INFINITI responded

Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you had a great experience with Tricia, your service representative, at Herrin-Gear INFINITI. Providing efficient and knowledgeable service is always our goal, and we're delighted that Tricia delivered on that promise during your visit. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

Herrin-Gear INFINITI responded

Thank you for your glowing review and for choosing Herrin-Gear INFINITI for your automotive needs! We're thrilled to hear that you love your Infiniti SUV and had a positive experience with our sales team. Your satisfaction is our top priority, and we're committed to providing exceptional service to all our customers. If you ever need assistance or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again in the future!

Herrin-Gear INFINITI responded

Thank you for taking the time to leave us a 5-star review! We appreciate your positive feedback and are delighted to hear that Mr. Walker's customer service has made a positive impact on your experience. Providing excellent service is our priority, and your satisfaction is our greatest reward. We look forward to serving you again, and if there's anything specific you'd like to share or discuss, please feel free to reach out.

Herrin-Gear INFINITI responded

Thank you for sharing your positive experience with Herrin-Gear INFINITI's service department! We're pleased to hear that we could accommodate your oil/filter change without an appointment, and we appreciate your business. Our goal is to provide convenient and efficient service, and we're glad your expectations were met. If there's anything more we can assist you with in the future, please don't hesitate to reach out. We appreciate your 5-star rating and look forward to serving you again.

Herrin-Gear INFINITI responded

Thank you for sharing your outstanding 5-star experience with us! We're thrilled to hear that your visit to Herrin-Gear INFINITI's service department was met with prompt acknowledgment and excellent care. Customer satisfaction is our top priority, and your positive feedback reinforces our commitment to providing exceptional service. We appreciate your support and look forward to delivering the same level of excellence during your future visits.

Herrin-Gear INFINITI responded

Thank you for sharing your experience with us! We're thrilled to hear that our service team provided you with excellent and prompt service. Ensuring a pleasant and efficient visit is what we aim for, and we're delighted that our team's professionalism made your wait time minimal while delivering top-notch service. We appreciate your kind words and look forward to serving you again for all your automotive needs!

Herrin-Gear INFINITI responded

Thank you for sharing your exceptional experience with us! We're thrilled to hear that our service advisor, Tricia, went above and beyond to assist you during your visit to Herrin-Gear INFINITI's Service Department. It's fantastic to know that Tricia's proactive approach in finding a discount for your tire replacement and ensuring your vehicle received that extra care with a wash and vacuum made a difference. Your appreciation means a lot to us! Thank you for choosing us and for taking the time to recognize our efforts. We look forward to providing you with continued exceptional service again soon!

Herrin-Gear INFINITI responded

Thank you for your wonderful review! We're delighted to hear about your positive experiences at our service department. Greeting you with a smile and a friendly attitude is our way of showing our commitment to exceptional service. Your satisfaction is our priority, and we're grateful for your kind words. If there's anything else we can do to enhance your visits further, please feel free to let us know. Thank you for choosing Herrin-Gear INFINITI!

Herrin-Gear INFINITI responded

Thank you for your outstanding review! We're thrilled to hear about your positive experiences with Randy at our service department. His professionalism and upfront approach truly embody our commitment to exceptional service. Going the extra mile, even vacuuming the car himself when needed, reflects our dedication to ensuring a top-notch experience for you. We'll be sure to pass along your appreciation to Randy. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Herrin-Gear INFINITI!