Herrin-Gear INFINITI - Service Center

Pleased with service by both Tricia and James. Looking forward to working with this dealership in the future. If you need a maintenance service this is your place! forward to working with this dealership in the future. If you need a maintenance service this is your place! More

Excellent service! They definitely went above and beyond to help me, and were great at communicating services needed. I couldn’t have asked for better service! to help me, and were great at communicating services needed. I couldn’t have asked for better service! More

They went above and beyond to help me get my car serviced. Had an issue with the rear lift gate. I have my elderly mom living with me and am unable at this time to leave her alone. They came and pic serviced. Had an issue with the rear lift gate. I have my elderly mom living with me and am unable at this time to leave her alone. They came and picked up my vehicle and brought me a loaner. More

My rep Trisha is wonderful. She’s so professional and customer oriented. I really appreciate her kindness and generosity. Car serviced was quick & washed!! Thanks customer oriented. I really appreciate her kindness and generosity. Car serviced was quick & washed!! Thanks More

review Even during pandemic all employees were courteous--kept me informed as to 'when' auto would be ready, after repair, which turned out to be warranty, w Even during pandemic all employees were courteous--kept me informed as to 'when' auto would be ready, after repair, which turned out to be warranty, which was a really nice surprise. Nothing more to say. More

The Service on my 2011 Infiniti was done in a very efficient and effective manner! I arrived at the service department at 7:30 am and received a called that my vehicle was ready to be picked up by 10 efficient and effective manner! I arrived at the service department at 7:30 am and received a called that my vehicle was ready to be picked up by 10:30 pm! I am always impressed with the urgency and priority they give to my vehicle! More

Great customer Very professional staff. They believe in putting their customer's needs and concerns first. Friendly environment and the customers are made to feel as Very professional staff. They believe in putting their customer's needs and concerns first. Friendly environment and the customers are made to feel as I they are at home. More

Randy was courteous, professional, and accommodating. We travel over 2 hours to this dealership for an oil change because of the compassionate, professional service dept. Although Randy was with a custom We travel over 2 hours to this dealership for an oil change because of the compassionate, professional service dept. Although Randy was with a customer when we arrived, he asked James to greet us (by name) with an update which made us feel appreciated and validated. Randy provided immediate consultation and answered all our questions when additional repairs were needed. More

I’ve always had a great experience at this dealership. I will always keep coming here for any of my service needs. Great job for the entire team. will always keep coming here for any of my service needs. Great job for the entire team. More

I didn’t have an appointment, I got to the service department at approximately 4:30 and they still fitted me in to change my oil an rotated wtires department at approximately 4:30 and they still fitted me in to change my oil an rotated wtires More