Herrin-Gear INFINITI - Service Center

Qx60 service It was great I came home from work to a wife fussing about her truck her QX60 Infiniti making loud grinding noises I called they told me bring it righ It was great I came home from work to a wife fussing about her truck her QX60 Infiniti making loud grinding noises I called they told me bring it right in I believe the lady's name was Jill not 100% pulled into the service area gave her the keys that immediately took care of me I was offered complimentary cookies and coffee well they fix my vehicle they also perform some routine text and informed me that my brake pads were low that's the type of service everyone should have I would recommend you a hundred times to any of my family and friends thank you for such a great experience More

Bad wheel bearing Folks at service center found problem and had it fixed ASAP. Car sounds much better and everyone was very nice and professional. Bring my car here for Folks at service center found problem and had it fixed ASAP. Car sounds much better and everyone was very nice and professional. Bring my car here for every service since I bought it. More

Great service center & great dealership Always get superior service and employees at this dealership. Easy to schedule visits at times convenint to my scheduld. Easy to get loaner vehicles Always get superior service and employees at this dealership. Easy to schedule visits at times convenint to my scheduld. Easy to get loaner vehicles until my vehicle service is completed. More

Great service! Thanks for the friendliness and great service !! We had purchase a used Infiniti for our daughter. We brought it for oil change and overall service. Thanks for the friendliness and great service !! We had purchase a used Infiniti for our daughter. We brought it for oil change and overall service. Mr Quency Coleman helped us that day! We were provided a vehicle while the service was performed. Thanks again for all the kind service! More

Oil change Clean area as you enter, nice waiting area with food and drink. Friendly and prompt service. Well run operation with quality employees. Overall pleas Clean area as you enter, nice waiting area with food and drink. Friendly and prompt service. Well run operation with quality employees. Overall pleasant experience. More

Good Service for Rotors I took my vehicle in for service at the spare of the moment. Because of the uncertainty of the time it would take to repair my truck, I was dropped o I took my vehicle in for service at the spare of the moment. Because of the uncertainty of the time it would take to repair my truck, I was dropped off and picked up at my convenience to and from work. Due to my vehicle needing to be kept overnight for repair, I was extended a service vehicle until my vehicle was repaired. I appreciate this quality service, and this is one reason why I have been a long standing Infiniti customer. More

oil & filter change, new back windshield wiper, and wash Good service and my vehicle was in and out fairly quickly. Have used this service center for six years now, and the employees are friendly and effici Good service and my vehicle was in and out fairly quickly. Have used this service center for six years now, and the employees are friendly and efficient. More

regular service for my FX35 I have used this service center for six years now and the service get better every year keep up the good work mr Randy Walker.. I have used this service center for six years now and the service get better every year keep up the good work mr Randy Walker.. More

Excellent customer service as always As always, I am always appreciative of the customer service provided by the staff at Herrin-Gear Infinite Service. Mr. Coleman does an excellent job As always, I am always appreciative of the customer service provided by the staff at Herrin-Gear Infinite Service. Mr. Coleman does an excellent job in taking care of the needs of his customers to assure complete satisfaction. Thank you for staff such as Mr. Coleman. More

Outstanding customer service Every staff member that I encountered from the service manager to the receptionist was beyond helpful, knowledgeable, and very courteous. I was greet Every staff member that I encountered from the service manager to the receptionist was beyond helpful, knowledgeable, and very courteous. I was greeted with warm smiles, shown into the comfortable waiting room, and was offered refreshments. The service department paid great attention to detail, and alerted me to another problem with my vehicle that they were able to resolve. I greatly appreciated both the quality of the service as well as the completion of it in a timely manner. After many miserable experiences with other dealerships in the past, I was both pleasantly surprised and appreciative of the exceptional service I was provided here! I will definitely return for any future service needs. More