Herrin-Gear INFINITI - Service Center

Phil and Tristan has great customer service!! Each and everyday, I look for professionalism and great customer service! Upon arrival at the Infiniti Service department, you always receive great cu Each and everyday, I look for professionalism and great customer service! Upon arrival at the Infiniti Service department, you always receive great customer service! Stephanie More

Such a wonderful group of helpful and friendly people. I strive on progress and professional and this dealership has both. They are kind and understanding and heard my needs and desires for my car. I strive on progress and professional and this dealership has both. They are kind and understanding and heard my needs and desires for my car. More

Professional and Excellent Service Staff provided services in a professional, timely manner. Service manager explained service to be provided and gave an estimated cost and time. Serv Staff provided services in a professional, timely manner. Service manager explained service to be provided and gave an estimated cost and time. Service was on time and cost was as projected. More

Oil change Very friendly and helpful. The work was done in an timely matter as always. It’s always a pleasure to work with Tristen or Quincy. Very friendly and helpful. The work was done in an timely matter as always. It’s always a pleasure to work with Tristen or Quincy. More

Quick change oil change I was on a sales trip to a 1 pm meeting. I called while I was on the road to see if I could get in and out. I made my meeting on time! I was on a sales trip to a 1 pm meeting. I called while I was on the road to see if I could get in and out. I made my meeting on time! More

Excellent service Herrin Gear Infiniti provides excellent service as always and Randy Walker is very efficient with time in completing my service and returning my car t Herrin Gear Infiniti provides excellent service as always and Randy Walker is very efficient with time in completing my service and returning my car to me. I would highly recommend Herrin Gear Infiniti. More

Great service I really live having the same service professional each time. Makes dropping off and picking up so efficient. He keeps me informed of what what’s goin I really live having the same service professional each time. Makes dropping off and picking up so efficient. He keeps me informed of what what’s going on dyring each step. Highly recommend Herrin Gear Infiniti Service Department. More

Very good Young lady who assisted me, don’t remember her name, was very courteous and helpful. Not having an appointment I was very happy and thankful my proble Young lady who assisted me, don’t remember her name, was very courteous and helpful. Not having an appointment I was very happy and thankful my problem was resolved. More

Service Appointment Excellent customer service. Randy Wallace is very knowledgeable and professional. Feel confident in services performed. Suggestion would be to impro Excellent customer service. Randy Wallace is very knowledgeable and professional. Feel confident in services performed. Suggestion would be to improve vacuum and wash. Thank you. More

Plan ahead and all is well Stopped by and made appointment for oil change for the following day first thing in the am. Had a DR. appointment nearby at 8 and shop opened at 7:30. Stopped by and made appointment for oil change for the following day first thing in the am. Had a DR. appointment nearby at 8 and shop opened at 7:30. Was there early, they drove me to my DR. office and when I was finished they picked me up. Oil change done, car washed and much time saved. Customer service is excellent. More