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Herrin-Gear INFINITI - Service Center

Jackson , MS

4.8
642 Reviews

642 Reviews of Herrin-Gear INFINITI - Service Center

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January 13, 2018

no review no time to review. hate the fact that you can not just give a 5 star rating and not have to take my time to type something in this stupid box. So ther More

by will never use this
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
January 13, 2018

Service Well taken care of helped me make decisions on needs for my vehicle was offered a car when realized the visit would be longmeant a lot to me More

by Jenjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
January 13, 2018

Oil change We did not realize that a tire rotation was needed at 5,000 mile oil change. They did it along with the oil change. We were in and out very quickly an More

by Mz Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name.
December 23, 2017

Great Service Great dealership with great service personel to work with. Easy in and out, with work completed without problems. Easy getting appointment when it i More

by MS MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Walker
December 23, 2017

Excellent care by my service rep! I can always depend on my service rep, Quency Coleman, to take excellent care of me and my Infiniti JX35! He goes above and beyond to see that I am s More

by Kbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quency Coleman
December 20, 2017

Service was exelent Service was was a one in a life time experience. I was made to feel like I was the only person that was in the service lounge. I was asked if I needed More

by Recrich6409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samona L Gray was the best service rep. ever
December 15, 2017

Warranty Work Samona is always very courteous and attentive. She goes over and beyond to help. They found issues I wasn't even aware of. I appreciate the way I f More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samona
December 14, 2017

Service for Airbag Recall Brought in our vehicle for an Airbag Recall. Was assisted by Samona. She was very courteous and responsive to getting the issue resolved. Great asset More

by Calvin Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samona
December 13, 2017

Samona Gray did a great job keeping me informed. Very energetic. She worked with me to get a jack for the car that wasn't in the trunk when I bought it. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samona Gray
December 11, 2017

30,000 mile fluid exchange Came in on Saturday am for oil and filter change. Was reminded by service advisor that at this milage other services are recommended, transmission fl More

by Teddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry don't remember
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