642 Reviews of Herrin-Gear INFINITI - Service Center
no review no time to review. hate the fact that you can not just give a 5 star rating and not have to take my time to type something in this stupid box. So ther no time to review. hate the fact that you can not just give a 5 star rating and not have to take my time to type something in this stupid box. So there! More
Service Well taken care of helped me make decisions on needs for my vehicle was offered a car when realized the visit would be longmeant a lot to me Well taken care of helped me make decisions on needs for my vehicle was offered a car when realized the visit would be longmeant a lot to me More
Oil change We did not realize that a tire rotation was needed at 5,000 mile oil change. They did it along with the oil change. We were in and out very quickly an We did not realize that a tire rotation was needed at 5,000 mile oil change. They did it along with the oil change. We were in and out very quickly and the service was excellent. More
Great Service Great dealership with great service personel to work with. Easy in and out, with work completed without problems. Easy getting appointment when it i Great dealership with great service personel to work with. Easy in and out, with work completed without problems. Easy getting appointment when it is convenient, More
Excellent care by my service rep! I can always depend on my service rep, Quency Coleman, to take excellent care of me and my Infiniti JX35! He goes above and beyond to see that I am s I can always depend on my service rep, Quency Coleman, to take excellent care of me and my Infiniti JX35! He goes above and beyond to see that I am satisfied. More
Service was exelent Service was was a one in a life time experience. I was made to feel like I was the only person that was in the service lounge. I was asked if I needed Service was was a one in a life time experience. I was made to feel like I was the only person that was in the service lounge. I was asked if I needed anything while I was waiting an I was served coffee after I was seated, “what a beautiful experience” More
Warranty Work Samona is always very courteous and attentive. She goes over and beyond to help. They found issues I wasn't even aware of. I appreciate the way I f Samona is always very courteous and attentive. She goes over and beyond to help. They found issues I wasn't even aware of. I appreciate the way I feel like they know me and appreciate my business. I feel like they are always looking out for me. More
Service for Airbag Recall Brought in our vehicle for an Airbag Recall. Was assisted by Samona. She was very courteous and responsive to getting the issue resolved. Great asset Brought in our vehicle for an Airbag Recall. Was assisted by Samona. She was very courteous and responsive to getting the issue resolved. Great asset to the company. More
Samona Gray did a great job keeping me informed. Very energetic. She worked with me to get a jack for the car that wasn't in the trunk when I bought it. Gray did a great job keeping me informed. Very energetic. She worked with me to get a jack for the car that wasn't in the trunk when I bought it. More
30,000 mile fluid exchange Came in on Saturday am for oil and filter change. Was reminded by service advisor that at this milage other services are recommended, transmission fl Came in on Saturday am for oil and filter change. Was reminded by service advisor that at this milage other services are recommended, transmission fluid, differential fluid, coolant, injection cleaning, etc. i do some of my own light maintenance, air filters, wiper blades so i passed on that. So i roamed around kicking tires all over the lot and when i came back it was ready. Good timely service and recommendations. More