Herrin-Gear INFINITI - Service Center

Just Showed Up Showed up n the service bay without an appointment a couple of days ago and Randy Walker saw to it that I received the minor service I requested withi Showed up n the service bay without an appointment a couple of days ago and Randy Walker saw to it that I received the minor service I requested within less than an hour. When it was time to settle up for the initial service he shared that the technician noted that my rear braked pads should be replaced and asked if I wanted to take care of it at the same time. Once again, in less than an hour, I was on my way. This is why Infiniti will continue to service my wife's convertible and my SUV! Thanks, Randy!! More

Service representative great Service representative, Sonoma, was very nice and efficient. I certainly appreciated the free car wash/vacuum but I would not recommend it as a plus. Service representative, Sonoma, was very nice and efficient. I certainly appreciated the free car wash/vacuum but I would not recommend it as a plus. I will have to do it again and my floor mats were put back in wrong places. However, Sonoma was very nice to work with and I would definitely recommend her. More

Fixed Up Took a few trips, but in the end my issue was diagnosed and repaired, all under warranty. Randy went the extra mile to address the issue. Can't than Took a few trips, but in the end my issue was diagnosed and repaired, all under warranty. Randy went the extra mile to address the issue. Can't thank him enough. More

Satisfied customer My appointment was on time and I was out by 9 am per my request when I scheduled appointment. Very satisfied with service advisor Samona My appointment was on time and I was out by 9 am per my request when I scheduled appointment. Very satisfied with service advisor Samona More

One of the best. One of the best if not THE best I have ever dealt with from top to bottom. I have since recommended Infiniti and Herrin Gear to friends and family and One of the best if not THE best I have ever dealt with from top to bottom. I have since recommended Infiniti and Herrin Gear to friends and family and they have joined the Infinity family More

Wonderful and Efficient Samona was very friendly and good to work with. Kept me updated on the progress of my repairs and made sure it was ready when I returned. Great cust Samona was very friendly and good to work with. Kept me updated on the progress of my repairs and made sure it was ready when I returned. Great customer service. More

Infiniti Service Review Excellent service as always. Everything was done to my vehicle that I asked and I had no problems checking in and checking out. Herrin-Gear Infiniti Excellent service as always. Everything was done to my vehicle that I asked and I had no problems checking in and checking out. Herrin-Gear Infiniti Service is always on time and exceeds my expectations. More

service review Liked talking to someone(Quincy)directly about my vehicle. Told me what was wrong with my vehicle in a timely manner. Also recommended some other th Liked talking to someone(Quincy)directly about my vehicle. Told me what was wrong with my vehicle in a timely manner. Also recommended some other things that needs to be done. More

Mr. Coleman was so helpful and experienced. I feel very comfortable and happy with the service that was given to me by mr. Coleman and everyone that I came into contact with at the service cente I feel very comfortable and happy with the service that was given to me by mr. Coleman and everyone that I came into contact with at the service center. They were helpful and informative. More

Herrin-Gear INFINITI Service I just had my QX80 service at Herrin Gear. It's roughly a 100 mile drive one way just to get my oil changed but it's defiantly worth it. The service I just had my QX80 service at Herrin Gear. It's roughly a 100 mile drive one way just to get my oil changed but it's defiantly worth it. The service department definitely cares about their customers. Thank you More