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642 Reviews of Herrin-Gear INFINITI - Service Center
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July 29, 2017
Oil change and tire rotation The experience was outstanding and moved along in a timely manner. It was my first time there , to have my car serviced. The next time I will reserve The experience was outstanding and moved along in a timely manner. It was my first time there , to have my car serviced. The next time I will reserve a car. More
by Carmenkeekee
Employees Worked With
Don't recall
July 28, 2017
worst infiniti dealership ever had to deal with I've owned Infiniti since 2003, this is the third dealership I have dealt with in 3 states. Worst experience of the three. Long wait times if you wa I've owned Infiniti since 2003, this is the third dealership I have dealt with in 3 states. Worst experience of the three. Long wait times if you wait on it for oil change (2+hrs), drop off, no follow up phone call. Of the 6 or so times I've been in for service, I only remember 1 time having a good experience, nice service adviser, etc. Unfortunately he was only there the one time, must have moved on. More
by Ljomack
Employees Worked With
I do not recall specific names, there have been at least 3
July 23, 2017
My experience was excellent. Upon arriving I was greeted in a polite and professional manner. In choosing to leave my vehicle, Mr Coleman made arrangements for me to be dropped of Upon arriving I was greeted in a polite and professional manner. In choosing to leave my vehicle, Mr Coleman made arrangements for me to be dropped off, so that I could proceed with my day; additionally I was informed of the services that would be performed to correct the problem/concerns that I had about my vehicle. Picking up my car later that evening, I was pleased to have had it cleaned and my problen solved. My overall experience was quite pleasing> More
by chuckpg3711
Employees Worked With
Quency Coleman
July 22, 2017
Prompt and professional with helpfu advice They gave me great information to help me make decisions about the service needed. The loaner vehicle came in very handy, and it was great overall exp They gave me great information to help me make decisions about the service needed. The loaner vehicle came in very handy, and it was great overall experience. More
by Virginiacar
Employees Worked With
Randy
July 18, 2017
Service First oil change an tire roatation. Did have a nail in a tire that I had to pay to get fixed but Mr Westphal provided the assistantance to be reimburs First oil change an tire roatation. Did have a nail in a tire that I had to pay to get fixed but Mr Westphal provided the assistantance to be reimbursed for it. More
by Jim
Employees Worked With
Quench Coleman. Shanehan Westphal
July 12, 2017
Great Service I've been coming to Herrin Gear since 2010 to have my G35S serviced. Service has always been excellent. They are quick and do a great job. I've been coming to Herrin Gear since 2010 to have my G35S serviced. Service has always been excellent. They are quick and do a great job. More
by 7gthom2
Employees Worked With
Quency Coleman
July 03, 2017
Excellent The Service Employee was pregnant and relentless in wiping black marks from diff. Locations in my car that were made by the installation service perso The Service Employee was pregnant and relentless in wiping black marks from diff. Locations in my car that were made by the installation service personnel. Also gave me the option to bring my car back for a wash on an alternative day. Very nice and accommodating from beginning to end. Great Experience👍🏽?? More
by Lori
Employees Worked With
IDK
June 30, 2017
Excellent services. The service representative was very helpful, knowledgeable, and professional. The waiting facility was nice and comfortable. Service was prompt. All s The service representative was very helpful, knowledgeable, and professional. The waiting facility was nice and comfortable. Service was prompt. All services were explained prior to completion. More
by Infiniti212
Employees Worked With
Quincey Coleman
June 30, 2017
15000 miles maintenance I made my appointment online and was served immediately upon arrival. Quincy (my Service Representative) talked with me concerning what was needed an I made my appointment online and was served immediately upon arrival. Quincy (my Service Representative) talked with me concerning what was needed and the cost. After I agreed, he kept me updated on the process and made sure that I was aware of the snacks offered. It was not long at all before everything was completed and I was on my way. At this point, I would not think of taking my truck ANYWHERE ELSE! More
by sdharper
Employees Worked With
Quency
June 27, 2017
Caring, efficient service! So happy to have found this dealership to service our two Infinity vehicles...no dealership in Meridian. Tristan was so helpful and kind! My car was So happy to have found this dealership to service our two Infinity vehicles...no dealership in Meridian. Tristan was so helpful and kind! My car was clean inside and out when it was returned to me, and I so appreciate the use of a great loaner QX60....a dream ride! More
by JulieWSharp
Employees Worked With
Tristan
