Herrin-Gear INFINITI - Service Center

Excellent service with customer satisfaction as main goal Quency Coleman is main reason I use your location. He does what he says and wants customer to be completely satisfied. Service is fast and thorough an Quency Coleman is main reason I use your location. He does what he says and wants customer to be completely satisfied. Service is fast and thorough and reliable. Great location! More

Service was thorough and completed in a timely manner. Excellent customer service. Service staff very courteous, friendly and helpful. Rating is a 10, with a recommendation to utilize this dealership's s Excellent customer service. Service staff very courteous, friendly and helpful. Rating is a 10, with a recommendation to utilize this dealership's service department again, More

Outstanding service! Randy has been a pleasure to deal with and has gone above and beyond to take care of us. He is an asset to the service department. Randy has been a pleasure to deal with and has gone above and beyond to take care of us. He is an asset to the service department. More

Infiniti Service in Jackson is Great! Infiniti service is very professional ! They are flexible with service times, stay in contact with you, and don't force services on you that you don' Infiniti service is very professional ! They are flexible with service times, stay in contact with you, and don't force services on you that you don't need! More

Nice experience; no hassles. Had a nice experience and Randy is always very nice to me and my wife whenever we visit. Very nice waiting room as well. Good to relax while waiting. Had a nice experience and Randy is always very nice to me and my wife whenever we visit. Very nice waiting room as well. Good to relax while waiting. More

Easy process Always greeted with a courteous hello. Randy gets right to work on my reason for being there. If requested he always has a loaner waiting. Sometime I Always greeted with a courteous hello. Randy gets right to work on my reason for being there. If requested he always has a loaner waiting. Sometime I just wait in the lobby. It is always neat and comfortable. More

Great service When I pull in the service department someone is there to help -- no waiting -- always friendly - keeps me notified on the time it takes for service When I pull in the service department someone is there to help -- no waiting -- always friendly - keeps me notified on the time it takes for service I am getting! More

I had an oil change. I think Tristan is awesome and professional. She is always willing to assist me and place the needs of my car as a priority and first. I think Tristan is awesome and professional. She is always willing to assist me and place the needs of my car as a priority and first. More

Satisfied Customer Husband brought in 2007 G-35 infiniy for a lower engine cover replacement. His time was very short. The attendants were prompt in getting his car back Husband brought in 2007 G-35 infiniy for a lower engine cover replacement. His time was very short. The attendants were prompt in getting his car back to the service area. His wait time was around 45 minutes to an hour. Husband was satisfied with the promptness of the dealership. More

Fast! Thank you for you fast service, even though I didn't have an appointment! I will be back for all services my car will need! Thank you for you fast service, even though I didn't have an appointment! I will be back for all services my car will need! More