
Herrin-Gear Lexus
Jackson, MS

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Jason assisted me in the absence of Al. He was very polite and also helpful in assisting me. Timing was perfect. I was able to get in for service on a short last minute notice. Thanks Jason, keep up polite and also helpful in assisting me. Timing was perfect. I was able to get in for service on a short last minute notice. Thanks Jason, keep up the good work. More
Just realized my review would not go through without 25 words! Gay was great. She was friendly and very accommodating. She kept me informed on service status since I was packed and ready to leave town. E words! Gay was great. She was friendly and very accommodating. She kept me informed on service status since I was packed and ready to leave town. Excellent service! More
Gay met me when I arrived, while Josh was working with another customer. She took care of me on the front end, and Josh finished. Both made me aware of my next service, which will take 3 hours. another customer. She took care of me on the front end, and Josh finished. Both made me aware of my next service, which will take 3 hours. More
First time experience with Herring-Gear Lexus and it has been great so far. Jim helped me consider all available options including new and preowned, and ultimately we found a good fit for what I was looking been great so far. Jim helped me consider all available options including new and preowned, and ultimately we found a good fit for what I was looking for. Excellent customer service. More
25 words is a lot ---I'll take a few. Josh was as good as you can get and you should be proud of his customer service. Time will tell if the mechanical work was good--I expect it was. I will continue trusti you can get and you should be proud of his customer service. Time will tell if the mechanical work was good--I expect it was. I will continue trusting Josh with his guidance. More
Always friendly and efficient. I never have to wait long to get an appointment for maintenance. Dealership is clean with plenty of seating. Jason took care of everything. to get an appointment for maintenance. Dealership is clean with plenty of seating. Jason took care of everything. More
Great experience from everyone throughout experience specifically Cody. He put up with my picking and doubtful comments. Made me laugh. Only issue is you need Diet Pepsi in vending machine!!! specifically Cody. He put up with my picking and doubtful comments. Made me laugh. Only issue is you need Diet Pepsi in vending machine!!! More