Herrnstein Hyundai, Inc.

Poor communication- parts put on vehicle with little communication as to why. Feel that unnecessary parts were replaced on vehicle with no explanation. Will not purchase a vehicle from any of the dealer communication as to why. Feel that unnecessary parts were replaced on vehicle with no explanation. Will not purchase a vehicle from any of the dealer locations after dealing with their service department. More

Very friendly and helpful staff . Would recommend to all my friends and neighbors. Thank you very much Would recommend to all my friends and neighbors. Thank you very much More

Thank you for a chance to share Hernstein. Hyundai is one of the best dealership I ever dealt with your word is bond I thank Mr. Hertenstein, four a wonderful crew. Keep up the good work thank Hyundai is one of the best dealership I ever dealt with your word is bond I thank Mr. Hertenstein, four a wonderful crew. Keep up the good work thank you all that you do. More

Very friendly staff they treat the guest or customers very professional, awesome facility very comfortable and clean atmosphere very professional, awesome facility very comfortable and clean atmosphere More

I was looking for a Large SUV that suits my needs for myself and my family. I found after looking at multiple vehicles that the Palisade is amazing and the Herrnstein Dealership is Beautiful. My Salesm myself and my family. I found after looking at multiple vehicles that the Palisade is amazing and the Herrnstein Dealership is Beautiful. My Salesman Tyler Smittle was amazing and went above and beyond to answer any of my needs. The Sales Manager Chance answered all of my questions and was a very nice person. Then to finish my deal out, my finance manager Jamie helped me with the final process and made me feel right at home. Each and every time that I have my service done at the dealership, it is always a great experience, and everyone is extremely nice and happy! More

Everyone at this dealership is so nice and friendly,and helpful. Don’t mind waiting during maintenance helpful. Don’t mind waiting during maintenance More

The service manager was great and we got our free oil and car wash, but when we went out to our car to go home my wife noticed her flash drive that contained all her music was missing. (It was in the car whe car wash, but when we went out to our car to go home my wife noticed her flash drive that contained all her music was missing. (It was in the car when we got out of the car.) My wife went into the dealership to report that it was missing. The service Manager and other staff were helpful looking for the flash drive in the places that our car had been. The drive was not found. Now we plan on coming back to the dealership because the service was excellent, but you have to understand this is big deal to us. Our daughter had put over 800 songs on the flash drive since we got our car. I checked when we got home even more thoroughly and the drive is not in the car. We have come to the conclusion that somebody must have taken the flash drive either by accident or intent. We're not going to put this on facebook, but other customers who come into your dealership in the future need to lock up their valuables. Sincerely, Bill Denton More

Herrnstein Hyundai’s outstanding professionalism and top notch customer service is the reason I drive over an hour to have my vehicle serviced. notch customer service is the reason I drive over an hour to have my vehicle serviced. More

Very reliable and friendly service center. Every time we have been there the service has been great and the people are very friendly. Every time we have been there the service has been great and the people are very friendly. More

Brooke and Chance were excellent to work with. Everything went quickly and smoothly, which I really appreciated. Everything went quickly and smoothly, which I really appreciated. More