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Herson's Honda
Rockville, MD
1,941 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,941 Reviews of Herson's Honda
July 17, 2026
Very courteous n reliable with the price quoted before the service. As soon as I pulled into service. area I was treated my serviceman immediately without waiting the service. As soon as I pulled into service. area I was treated my serviceman immediately without waiting More
by mariamalone
Employees Worked With
Ricardo Benitez
July 16, 2026
Service Advisor Nick did great coordinating the service of my vehicle. Explained the additional service suggestions of a tire balance and an alignment. of my vehicle. Explained the additional service suggestions of a tire balance and an alignment. More
by jeffry1234
Employees Worked With
Nick
July 16, 2026
I have been a customer of Herson Honda for several years. I was impressed with outstanding customer service by James Spraldlin on July 14, 2027 (recall service) but was utterly disappointed by the poor custo I was impressed with outstanding customer service by James Spraldlin on July 14, 2027 (recall service) but was utterly disappointed by the poor customer service by Nancy Gonzalez on July 13, 2026 (A1 service). Nancy did not inform me of the recall on my vehicle and it was after I logged into my Geico insurance account that I got to know of the recall and I had to make a second trip to tge dealership on July 14, 2026 for the recall service! I sincerely hope that this does not happen to another customer. More
by Emmanuel Fadiran
Employees Worked With
James Spradlin, Nancy Arias Gonzalez
July 15, 2026
Always on top of everything, nice, kind, honest and super professional. This is my fifth year with them and never needed to look for another shop. Thanks guys! professional. This is my fifth year with them and never needed to look for another shop. Thanks guys! More
by Maya
Employees Worked With
Cesar Lemus
July 14, 2026
Cesar was very professional. He had a vast knowledge of Honda products and was well informed of my situation. I also love the fact that they provided a service to drop me at home He had a vast knowledge of Honda products and was well informed of my situation. I also love the fact that they provided a service to drop me at home while my vehicle was being attended to and picked me up when the service was completed. More
by Eshaw4
Employees Worked With
Cesar Lemus
July 13, 2026
For the past 13 yrs Hersons has maintained my vehicle. They have always provided excellent service and repairs. They have treated me as a valued customer and worked with me to identify the most important They have always provided excellent service and repairs. They have treated me as a valued customer and worked with me to identify the most important repairs to my vehicle. Two service representatives stand out James and Nelson. Both of them have been great people to work with and to advise me. Thanks Hersons. More
by DF
Employees Worked With
James S., Nelson Mejia
July 13, 2026
Great experience with service of my 2021 Honda Accord. Congratulate James Spradling for a competent and very efficient processing of all the issues related to the service. I appreciated that he kept me in Congratulate James Spradling for a competent and very efficient processing of all the issues related to the service. I appreciated that he kept me informed all the time. Recommend him and Hersons Honda in Rockville. More
by JJFA
Employees Worked With
James Spradling
