Back

Herson's Honda

Rockville, MD

4.6
1,888 Reviews

15525 Frederick Rd

Rockville, MD

20855

Directions

By Type

1,888 Reviews of Herson's Honda

November 30, 2016

Outstanding Service Rose as always provides the best service. I've been a customer of Herson's Honda since the 1970's. Rose promptly handles my requests and pays good a More

by Albert Marx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Nov 30, 2016 -

Herson's Honda responded

Thank you very much for your years of dedicated patronage! We truly value you as a customer and look forward to seeing you again! Happy Driving!

November 30, 2016

Great service Rose was polite upon arrival. She explained about my service and made my wait at hersons easier. Overall my experience at hersons honda was great. More

by Messi10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Nov 30, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and look forward to seeing you again. Happy Driving!

November 29, 2016

Problem with idiot light on Saturday Hersons services cars on Saturday. The idiot light went on, Rose was there, and our Honda was fixed in about 35 minutes, and we continued taking care More

by Honda21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Nov 29, 2016 -

Herson's Honda responded

Thank you for the great review! We are happy that we were able to get you in and out and back to your errands!

November 29, 2016

No judgement Rich Richardson made it easy for us to buy a car the third time around at Herson's Honda Rockville. He is not just personable, he was patient and unde More

by CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson, Ted Trabucco
Nov 29, 2016 -

Herson's Honda responded

Thank you for the excellent review! We are pleased to hear how attentive Rich was to your needs and we know you will love your new Honda! We are here 7 days a week if there is anything you need. Happy Driving!

November 29, 2016

excellent service I was able to make an appointment when I requested. Upon arrival Mike Parker attended me and explained exactly what was needed. Estimated time of ser More

by barbara lebwohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Nov 29, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and are glad that we were able to get you in and out in a timely manner. We look forward to working with you again when you are due for service. Happy Driving!

November 28, 2016

Herson's ROCKS!!! Excellent customer service; Perfect car! First impressions are important and thus when I met Eric Rosas, I knew I was in good hands. He is knowledgeable, kind and genuine. Eric immediately pu More

by Lucian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Menzies, Eric Rosas, Ted Trabucco
Nov 28, 2016 -

Herson's Honda responded

Thank you very much for this wonderful review! It is so great to hear how helpful Eric was during the shopping process and that you felt very comfortable with your purchase b/c that is very important to us! Enjoy your new HR-V and let us know if there is anything you need. Happy Driving!

November 28, 2016

Always Helpful I never have a problem at Herson's. With the extended warranty everything is taken care of. Omar was especially helpful today. Remembered me right awa More

by mmadison123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Guevara
Nov 28, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and are happy to help in any way we can. Happy Driving!

November 25, 2016

Good experience Aaron was helpful in making my first car purchase a good one. Him and Ethal made me and my dad comfortable and answered any questions we had. It was a More

by gabby blassou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips, Ethel Powell
Nov 25, 2016 -

Herson's Honda responded

Thank you for the wonderful review and congrats on your new Honda! We are here if there is anything you need. Happy Driving!

November 23, 2016

Best service in town In last 14 years, I bought 3 cars from Herson's Honda. They have the best cars and the best services in town. I don’t know when I need a new car agai More

by ryeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson
Nov 23, 2016 -

Herson's Honda responded

Thank you for the great review and your continued business. We value your patronage and we are here if there is anything you need. Happy Driving!

November 22, 2016

Service advisor Rose is tops Rose is always so helpful. With her cheery disposition and an ever-ready smile, Rose always gets things done in record time. What a wonderful treasu More

by Fht1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Nov 22, 2016 -

Herson's Honda responded

Thank you for the great review! We value your business and look forward to working with you again when you are due for service. Happy Driving!

...
110
...