Herson's Honda
Rockville, MD
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1,888 Reviews of Herson's Honda
Outstanding Service Rose as always provides the best service. I've been a customer of Herson's Honda since the 1970's. Rose promptly handles my requests and pays good a Rose as always provides the best service. I've been a customer of Herson's Honda since the 1970's. Rose promptly handles my requests and pays good attention to details. Never disappointed. Thank you, Rose More
Great service Rose was polite upon arrival. She explained about my service and made my wait at hersons easier. Overall my experience at hersons honda was great. Rose was polite upon arrival. She explained about my service and made my wait at hersons easier. Overall my experience at hersons honda was great. More
Problem with idiot light on Saturday Hersons services cars on Saturday. The idiot light went on, Rose was there, and our Honda was fixed in about 35 minutes, and we continued taking care Hersons services cars on Saturday. The idiot light went on, Rose was there, and our Honda was fixed in about 35 minutes, and we continued taking care of errands. Thanks Hersons! More
No judgement Rich Richardson made it easy for us to buy a car the third time around at Herson's Honda Rockville. He is not just personable, he was patient and unde Rich Richardson made it easy for us to buy a car the third time around at Herson's Honda Rockville. He is not just personable, he was patient and understood what we wanted. He wasn't judgmental and laid out what we needed to know. He was friendly and accommodating and had answered questions and delivered our requests. His mother is right when she said you shouldn't judge and treat people as you want to be treated. Golden rule never fails. -CS More
excellent service I was able to make an appointment when I requested. Upon arrival Mike Parker attended me and explained exactly what was needed. Estimated time of ser I was able to make an appointment when I requested. Upon arrival Mike Parker attended me and explained exactly what was needed. Estimated time of service was 1 hour. Less then an hour later my car was ready. I also got a discount so felt even better. Mike was very attentive and helpful. More
Herson's ROCKS!!! Excellent customer service; Perfect car! First impressions are important and thus when I met Eric Rosas, I knew I was in good hands. He is knowledgeable, kind and genuine. Eric immediately pu First impressions are important and thus when I met Eric Rosas, I knew I was in good hands. He is knowledgeable, kind and genuine. Eric immediately put me at ease from what I imagined was going to be a stressful shopping experience. Eric Rossa is a good listener, made my priorities his top concerns and never attempted to steer me in a direction I did not want to go in. He helped me select the perfect car for my needs. I am EXTREMELY happy with my new 2017 Honda HR-V! He and Justin Menzies worked hard to secure an HR-V with a 6-speed manual transmission that I specifically wanted. And they delivered! I had originally thought I wanted a Subaru but decided to visit Herson's first. I am so glad I did! I received excellent value for the money and wonderful customer service from each person I encountered (Eric, Justin and Ted). They were professional, thoughtful and gave me the impression that my patronage really mattered. In truth, this is the 3rd Honda my family has purchased from Herson's. My father bought two Accord's over the years; my mother still drives one of them. In a manner of speaking, Honda cars sell themselves. But honestly, it was Eric Rossa that got me to the table. I received flawless service from him and I am forever grateful. I sincerely believe he is an important asset for Herson's Honda. Thank you thank you thank you!! Your loyal and happy customer, Lucian Williams :-) More
Always Helpful I never have a problem at Herson's. With the extended warranty everything is taken care of. Omar was especially helpful today. Remembered me right awa I never have a problem at Herson's. With the extended warranty everything is taken care of. Omar was especially helpful today. Remembered me right away. Thanks for great service. More
Good experience Aaron was helpful in making my first car purchase a good one. Him and Ethal made me and my dad comfortable and answered any questions we had. It was a Aaron was helpful in making my first car purchase a good one. Him and Ethal made me and my dad comfortable and answered any questions we had. It was a good first but experience More
Best service in town In last 14 years, I bought 3 cars from Herson's Honda. They have the best cars and the best services in town. I don’t know when I need a new car agai In last 14 years, I bought 3 cars from Herson's Honda. They have the best cars and the best services in town. I don’t know when I need a new car again, but I know where to get my next car. More
Service advisor Rose is tops Rose is always so helpful. With her cheery disposition and an ever-ready smile, Rose always gets things done in record time. What a wonderful treasu Rose is always so helpful. With her cheery disposition and an ever-ready smile, Rose always gets things done in record time. What a wonderful treasure for Herson's Honda. Thank you, Rose. Fauzia. More




