Herson's Honda
Rockville, MD
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1,918 Reviews of Herson's Honda
Great Service Excellent customer service; I call because a sound in my Odyssey and get same day appointment. He explains in details what was wrong and what needs to Excellent customer service; I call because a sound in my Odyssey and get same day appointment. He explains in details what was wrong and what needs to be done. Free coffee and Wi-Fi while you wait More
happy with service All the employees were friendly and informative. Was in to service our Civic and was never hounded by sales people. Free coffee! A very clean waiting All the employees were friendly and informative. Was in to service our Civic and was never hounded by sales people. Free coffee! A very clean waiting area even though renovations are currently ongoing. As with past experience, Herson's was a dealership I would recommend. More
Wonderful experience with reputable dealership From the moment I walked in to buy/lease another vehicle I was treated very well, their customer service is fabulous. I was offered coffee/water while From the moment I walked in to buy/lease another vehicle I was treated very well, their customer service is fabulous. I was offered coffee/water while I had a short wait and then everything from deciding whether to buy out a leased vehicle or lease another could not have gone smoother. I previously worked with Pat Z but he has since become a Sales Manager so I now have Aaron P. and he was outstanding. I am leasing a Honda accord and Aaron programmed all my radio stations and the 3 month free preview of Siriusxm stations and thoroughly went through everything on the auto for me. I would highly recommend Aaron if you are looking to purchase/lease a new automobile. He is very knowledgeable and also really makes you feel comfortable when trying to decide on different options with no pressure. More
Awesome quick and pleasurable I had the test drove the car precious to the appointment and I was in and out in good time...Troy was awesome, knowledgeable, and professional. I will I had the test drove the car precious to the appointment and I was in and out in good time...Troy was awesome, knowledgeable, and professional. I will recommend him and the dealership to family and friends! More
Fast service The service was fast,they said it might take 4 hours to update the software for my CRV but it was done earlier than I expected,I was able to drive i The service was fast,they said it might take 4 hours to update the software for my CRV but it was done earlier than I expected,I was able to drive it to work and be on time. More
Airbag Recall When the parts came in, I got an appointment at the time requested. Service agent set up a loaner, and the job was completed in one day. The prompt an When the parts came in, I got an appointment at the time requested. Service agent set up a loaner, and the job was completed in one day. The prompt and courteous service were greatly appreciated. Rose had a good word and a smile when I dropped the car, and she ensured the car was ready on time! More
Fast and quality service Awesome customer service and fast closing of the transaction We got a Honda Odyssey after test driving it. Herson's has a good inventory to chose Awesome customer service and fast closing of the transaction We got a Honda Odyssey after test driving it. Herson's has a good inventory to chose from. Extremely impressed More
Great Car-buying Experience Salim was very nice, friendly, and patient. He was great in helping me to find the right car. Thank you. Really happy with the new purchase and it was Salim was very nice, friendly, and patient. He was great in helping me to find the right car. Thank you. Really happy with the new purchase and it was very easy shopping for a new car. More
A new experience Very easy to deal the whole transaction with them. Ive been tonother dealerships, bought vehicles but never had an experience such as this one. They a Very easy to deal the whole transaction with them. Ive been tonother dealerships, bought vehicles but never had an experience such as this one. They actually listen to what you want and work with you. Alex was cery supportive during the whole process so i would definitely recomend anyone to see him if you pay hersons honda a visit, you wont regret it trust me! More
New Car Bought a new civic. Was able to have it delivered to the store-took a little longer than was thought but overall a good experience. Bought a new civic. Was able to have it delivered to the store-took a little longer than was thought but overall a good experience. More




