Herson's Honda
Rockville, MD
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1,918 Reviews of Herson's Honda
Awesome Aaron Aaron is such an awesome, laid back, and incredibly helpful sales person. I already plan on working with him in the future. I would even recommend him Aaron is such an awesome, laid back, and incredibly helpful sales person. I already plan on working with him in the future. I would even recommend him to my own Mama. More
Great Aaron was so welcoming no pressure ,was only for a test drive ,drove a block away ,was already sold on the crv ,went back to the dealership Aaron was so welcoming no pressure ,was only for a test drive ,drove a block away ,was already sold on the crv ,went back to the dealership More
Appreciation to Michael Parker I am extremely impressed with Michael Parker's professionalism, courtesy and knowledge of my 2015 Honda CRV EXL. He knows lots about the CRV and was I am extremely impressed with Michael Parker's professionalism, courtesy and knowledge of my 2015 Honda CRV EXL. He knows lots about the CRV and was very patient in showing me different functions of the car. He was very patient and took time to teach me some functions of the car which I never knew and which another dealership.'s service advisor did not have a clue. Kudos to Michael, and thank you. Elaine More
upgrade crv Even though I had recently purchased a2015 CRV i5 months ago Hersons sent me an email offering an upgrade to a 2016 model. My 2015 model was basically Even though I had recently purchased a2015 CRV i5 months ago Hersons sent me an email offering an upgrade to a 2016 model. My 2015 model was basically no frills ,basic vehicle. I had recently thought about what it would take to maybe upgrade and the email gave me the oppurtunity to find out! Rich was extremely helpful in going about this process and Iwould highly recommended him to anyone interested in purchasing a vehicle More
Polite Aaron Phillips Aaron Phillips is welcoming. For the first time ever at any dealership I didn't feel the pressure to buy. I was just going to test drive an SUV. He ma Aaron Phillips is welcoming. For the first time ever at any dealership I didn't feel the pressure to buy. I was just going to test drive an SUV. He made me feel comfortable and he was so polite. Trust me when I tell you that you definitely want to deal with him!!! More
Always excellent service I have always been happy with the service I receive at Herson's. Today was no exception. Rose took care of me and my car with meticulous attention t I have always been happy with the service I receive at Herson's. Today was no exception. Rose took care of me and my car with meticulous attention to detail. More
Fantastic Customer Service Rose Byrd, Blue Team, is an outstanding member of your service team. She takes the time to listen to me and explain everything that will be done t Rose Byrd, Blue Team, is an outstanding member of your service team. She takes the time to listen to me and explain everything that will be done to my Honda Accord. On 9/30/15 I did not have an appointment but she got me in because the "screw driver" appeared on my dashboard. I am very much a "nervous Nellie" when it comes to my car. She fitted me in and it was done in certainly a reasonable timeframe which I was not expecting. I truly was grateful for help and understanding. I have and would continue to recommend this dealership. More
Great customer service! Great customer service. Rich was very helpful and went above and beyond to meet my needs! I would definitely reccomend this dealership I am always hap Great customer service. Rich was very helpful and went above and beyond to meet my needs! I would definitely reccomend this dealership I am always happy with the quality of service. More
A1 service - Very quick This is my first car service after buying my CRV. Mike is quick and service done within 45 minutes. No waiting time at all. Mike is very helpful and f This is my first car service after buying my CRV. Mike is quick and service done within 45 minutes. No waiting time at all. Mike is very helpful and friendly. More
Bought a second Car withing 2 weeks! We needed to buy a second car urgently after buying a CRV. The first thought that came to our minds was to go see Aaron again. We were very happy with We needed to buy a second car urgently after buying a CRV. The first thought that came to our minds was to go see Aaron again. We were very happy with this service and his professional mannerism the first time. He helped us get a good price for the second car as we were returning customers at a very short notice. Aaron has a very calm and focused energy, and he focuses on our needs and makes your car buying experience much comfortable. The car is just a commodity and its newness diminishes after a while, but you always remember the person who helped you get the car. We have nothing but praises for Mr. Aaron Phillips. More




