Herson's Honda
Rockville, MD
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1,897 Reviews of Herson's Honda
Glad to meet with Warner DeLeon! I was services by Warner DeLeon for the replacement of my side mirror. While I did not order the parts through Hersons Honda, Warner acted professiona I was services by Warner DeLeon for the replacement of my side mirror. While I did not order the parts through Hersons Honda, Warner acted professionally and helped me get it setup, and threw in a few tips on maintenance as well! When next I come through, I'll be looking for him. More
SORRY SERVICE 1 had as appointment for 12;30 was on time to change a tire took about 2 hrs to complete the job, to change a tire two hrs seems out of line why an 1 had as appointment for 12;30 was on time to change a tire took about 2 hrs to complete the job, to change a tire two hrs seems out of line why an appointment if it takes that long to change a tire getting ready to trade in my 2011 ;but will think about it ;my guess that i go back to criswell honda I believe i was shaffed 'I tought that it wood be nice because a shorty trip for sertvice would be great, the wait was out of line BOB STETS More
Great service! I visited in search for a used car (2010 or higher). I received awesome service! The salesperson was so knowledgeable and helpful. The professionalism I visited in search for a used car (2010 or higher). I received awesome service! The salesperson was so knowledgeable and helpful. The professionalism was very refreshing. More
good work It is a regular maintaince appointment, and the service person: Mr. Carlos Magana is very nice and provide the service to my Accord, and also provide It is a regular maintaince appointment, and the service person: Mr. Carlos Magana is very nice and provide the service to my Accord, and also provide all the detail things recommend by the technician, also the shuttle bus drive is very nice to send me to my workplace and pick me up when the car is done. More
Thumbs up! I took my car in for the airbag recall. John Hunt in the service department was very courteous and very professional. The work was done smoothly and I took my car in for the airbag recall. John Hunt in the service department was very courteous and very professional. The work was done smoothly and on time. Absolutely no complaints. I will be going back to Herson's for any future repairs. More
Great Service! Carl was exceptional and would recommend him and this dealership to anyone, appreciate the professionalism, quality work and service, thank you fo Carl was exceptional and would recommend him and this dealership to anyone, appreciate the professionalism, quality work and service, thank you for a hob well done. More
Quality Service of my Honda Rose Byrd has been my service adviser since I bought my car back in 2010. For the past 6 years she has provided consistent customer service and profes Rose Byrd has been my service adviser since I bought my car back in 2010. For the past 6 years she has provided consistent customer service and professionalism. She keeps me informed and responds promptly to my emails and inquiries. She is knowledgeable, fair, and personable, which are all very important to me. The Honda service technicians have kept my car in top notch condition. More
Regular service and camera replacement Yesterday I serviceed my Honda Accord with Carl Salazar. (I know Carl because he helped troubleshoot and fix an A/C issue I was having several monthes Yesterday I serviceed my Honda Accord with Carl Salazar. (I know Carl because he helped troubleshoot and fix an A/C issue I was having several monthes back.) After my service I realized the rear camera had stopped working. I spoke to Carl and quickly rescheduled the service. He let me know the work that might need to be performed, how long it would take, and a timeframe for when the car would be ready. It was fixed quicker than was expected and I was back on the road. I like working with Carl because he is open, honest, and direct. If he sees an iissue that can be just fixed, he just takes care of it. If it is going to take some time he is good about setting expectations. It is good to know that I can call up with any issues and get great service. More
Rose Byrd is "Super" I have bought Honda Accords from Hersons for over 20 years, In 2014, we bought an accord and CRV as our two (2) family cars. We always have our I have bought Honda Accords from Hersons for over 20 years, In 2014, we bought an accord and CRV as our two (2) family cars. We always have our service done at Herson's and I always make an appointment with Rose as she is so accomodating , so knowledgeable and so friendly. I bring our cars in for service at 7 am in the morning and most of the time am back on the road by 9 am. Last week, I had something as small as the battery flashing for the key fob. I dropped-in, found Rose and she took me to the parts dept. and I was out of there in about 15 minutes total. We should all be as fortunate to have a dozen Rose's as employees of our businesses. Robert Mitchell. PS: Bill Andrakakos, my neighbor and fellow Club Member is also the complete General Manager in all aspects. More
wonderful service for a snowbird on way home from florida I was on the auto train on March 30th and was driving north on Route 95 north on my way home to NJ. The next day I called Herson Honda and told them I was on the auto train on March 30th and was driving north on Route 95 north on my way home to NJ. The next day I called Herson Honda and told them that I had a problem with my tire pressure and also my oil pressure. Two hours later I spoke to Mr Weston Stone, at the dealership. He had his service team correct the problems and I was on my way home safely. I want to thank Mr Stone and his team of personnel at Herson Honda for the help that a perfect stranger to the dealership received. More




