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Herson's Honda

Rockville, MD

4.7
1,897 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,897 Reviews of Herson's Honda

April 06, 2016

Glad to meet with Warner DeLeon! I was services by Warner DeLeon for the replacement of my side mirror. While I did not order the parts through Hersons Honda, Warner acted professiona More

by Franko88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warner DeLeon
Apr 07, 2016 -

Herson's Honda responded

Thanks for the great review!

April 06, 2016

SORRY SERVICE 1 had as appointment for 12;30 was on time to change a tire took about 2 hrs to complete the job, to change a tire two hrs seems out of line why an More

by BOB J. STETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
OMAR
Apr 07, 2016 -

Herson's Honda responded

Hi Mr. Stets, I am sorry to hear about your long wait during your tire repair. I will have the service manager look into this and give you a call as soon as possible. We value your business and want to keep you a happy Herson's customer. We will be in touch soon, Thank you!

April 06, 2016

Great service! I visited in search for a used car (2010 or higher). I received awesome service! The salesperson was so knowledgeable and helpful. The professionalism More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warner Deleon
Apr 06, 2016 -

Herson's Honda responded

Thanks for the great review!

April 06, 2016

good work It is a regular maintaince appointment, and the service person: Mr. Carlos Magana is very nice and provide the service to my Accord, and also provide More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Salazar
Apr 07, 2016 -

Herson's Honda responded

Thank you for the review! It is our pleasure to help keep your Accord in great condition, Happy Driving!

April 06, 2016

Thumbs up! I took my car in for the airbag recall. John Hunt in the service department was very courteous and very professional. The work was done smoothly and More

by G'burg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hunt, John Hunt
Apr 06, 2016 -

Herson's Honda responded

Thanks for the great review! We look forward to working with you in the future!

April 06, 2016

Great Service! Carl was exceptional and would recommend him and this dealership to anyone, appreciate the professionalism, quality work and service, thank you fo More

by Mayoub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Salazar
Apr 06, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate the recommendation!

April 06, 2016

Quality Service of my Honda Rose Byrd has been my service adviser since I bought my car back in 2010. For the past 6 years she has provided consistent customer service and profes More

by Roline Milfort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 06, 2016 -

Herson's Honda responded

Thank you for the great review and for trusting your Honda with us! We take pride in keeping your car in great shape. Happy Driving!

April 06, 2016

Regular service and camera replacement Yesterday I serviceed my Honda Accord with Carl Salazar. (I know Carl because he helped troubleshoot and fix an A/C issue I was having several monthes More

by Stephen394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Salazar
Apr 06, 2016 -

Herson's Honda responded

Thanks for the great review! We appreciate your feedback and are proud to hear how attentive Carl is. Happy Driving!

April 05, 2016

Rose Byrd is "Super" I have bought Honda Accords from Hersons for over 20 years, In 2014, we bought an accord and CRV as our two (2) family cars. We always have our More

by Rockmanor Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Andrakakos, Rose Byrd
Apr 06, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We appreciate your dedicated business and hope to keep you a happy customer for many years to come!

April 05, 2016

wonderful service for a snowbird on way home from florida I was on the auto train on March 30th and was driving north on Route 95 north on my way home to NJ. The next day I called Herson Honda and told them More

by junk man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Stone
Apr 06, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We are happy that we were able to take care of your problems and get you home safely! Thanks for visiting!

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