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Herson's Honda

Rockville, MD

4.6
1,886 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,886 Reviews of Herson's Honda

April 01, 2016

Civic 2015 tire pressure gauge light on Thanks Rose Byrd for the great service. It is wonderfull to deal with such a competent employee. Hersons should be proud of her for being personable a More

by estherangelica
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 04, 2016 -

Herson's Honda responded

Thank you for the great review! We are very proud of Rose and she is an asset to our team!

March 31, 2016

2011 pilot Thaanks Rose Byrd for the great service. It is wonderfull to deal with such a competent employee. Hersons should be proud of her. She is very professi More

by Mike Bobrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 01, 2016 -

Herson's Honda responded

Thanks for the review! Rose is a great part of our team!

March 31, 2016

Awesome service I took my civic si because of a check engine ligh, Cesar Lemus took the time to explain what was the problem and why the light came on. Thanks Cesa More

by Alvaro1688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Apr 01, 2016 -

Herson's Honda responded

Thanks for the great review!

March 31, 2016

2013 Honda Pilot Hersons continues to provide excellent support. I always receive prompt and quality maintence. I have used Hersons for the past 20 years and will al More

by Albert Marx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 01, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your dedicated patronage and will strive to keep you a happy customer! Happy driving!

March 31, 2016

New customer, good service department I am a new customer and was referred to Cesar L. by a friend. He was very professional and went into detail about what I had to get done on my car. More

by Elizabeth P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Apr 01, 2016 -

Herson's Honda responded

Thank you for the great review and welcome to the Herson's Honda family! We look forward to keeping you a happy customer for many years to come!

March 31, 2016

Oil change was done in less than a hour service was great. Cesar was very friendly and explained what was going to be done in my car. More

by Ramiresa926
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Chaves,, Cesar Lemus
Apr 01, 2016 -

Herson's Honda responded

Thanks for the great review! We appreciate your business!

March 30, 2016

Service Cesar was very helpful and attentive with what was needed to fix my car and oil change. He gave excellent service and answered all my conserned questi More

by Angi33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Apr 01, 2016 -

Herson's Honda responded

Thank you for the review! Happy Driving!

March 30, 2016

Rose Byrd - Excellent Service I brought my Ridgeline over for an unscheduled express service. Rose gave me excellent turn around and I was done in 45 mins. I have been accommodate More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Apr 01, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and bringing your 5 Hondas to us!

March 30, 2016

Excellent Service As always I received excellent service from Technical Adviser Cesar Lemus. He couldn't have been nicer. Cesar explained every detail of my service. He More

by Margie DeFino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Stone
Mar 30, 2016 -

Herson's Honda responded

Thanks for the great review! We are proud to hear that Cesar was so helpful and we look forward to seeing you again! Happy Driving!

March 29, 2016

squirrel chew Called early and made an appointment for 9:00AM........Rose greeted me and we discussed the problem.......sat for an hour.........Rose informed me of More

by squirrel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 29, 2016 -

Herson's Honda responded

Thanks for the great review! Sorry about those pesky squirrels but I am glad we were able to help you!

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